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November 2023 by Blake Canfield
82nd and slide is hands down the best store in all of Lubbock. Friendly, fast and efficient. Their customer service, knowledge and professionalism is a relief in an industry full of people who are just cashing checks. Shoutout to Matt and all you’ve done to help me along the way.
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November 2023 by JJ H
Very impressed. I cant speak for all locations but this will be my go to. Was managed extremely well and all employees worked as a team. Was in and out, straight to the point.
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November 2023 by Starlette Gill
Very positive and professional experience. Some much needed service was done on my Honda, and I appreciated the attention to detail and assurances I received while the work was being completed.
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November 2023 by Alejandra Valdez
Great customer service! Felt welcomed as a college girl who doesn’t know much about cars but, Faith explained to me everything. Matt also fixed the wrench light on my car, I thought I might have an issue with my car, turns out it just needed to reset the settings.Services: Air & cabin filter replacement
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November 2023 by Jeannie Schreiber
Very thoughtful and polite. Asked me first before changing filters or wiper blades instead of an assuming it was okay. Also while serving my car I was offered something to drink. Great place. Will come back.
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November 2023 by Scott Hudgins
Best Oil Change Experience Ever!! Pulled up and got a cold bottle of water handed to me. They were really quick with the oil change and checked everything for me and asked if I wanted things changed and weren’t pushing things that weren’t needed. I will definitely be going back for my next one and will recommend this location to anyone out thereServices: Tires
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November 2023 by Rex Thomas
Pulled in for an oil & filter change. In about 10 minutes I was back on the road again. Friendly and great service. They checked my tires, washer fluid, and engine coolant. Ask me about my wipers. Gave me a cold drink then sent me on my way.Good job!!!Services: Air & cabin filter replacement
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November 2023 by Jaime Perez
I had never been to Take 5. I was really impressed with what I saw. They gave me a $7.00 discount. Right off the bat, they gave us a bottle of cold water! All the guys were having fun doing their job! It was quick. They communicated well as they were checking all aspects of the vehicle. We will definitely be back. This is now my new oil change place!! 100%!!Service: Oil change
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September 2023 by Carrie Ann
I went through this week for my oil change. I normally go elsewhere. They were very nice and changed an air filter in my car that had never been changed because I didn’t know it existed. The manager was making sure everyone was well taken care of. I will be switching where I get my oil changed.
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September 2023 by Matthew Seiler
Fantastic service! Best oil change ever. Was offered a water or soda upon arrival and recieved attentive service throughout oil change. They even helped secure my skid plate that was about to fall a part. Robert, the manager, introduced himself and made sure my experience was top notch. 10/10 this is the place to get your vehicle serviced in Lubbock!Service: Oil change
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September 2023 by Rene Perez
The young lady that attended me had to b one of the most professional person I have ever met. She was very knowledgeable and way to nice. I will b going back to that same place just cuz of the costumer service. Great young lady
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September 2023 by Jasmine Johnson
This was a amazing experience. I have to say the best location I have been to.Their customer service is ?. The guy Dylan was very nice and informative. He made me feel comfortable and not worried. Being a woman and getting car maintenance done is tricky because people will try to sale you things you don’t need or up charge you. Dylan was honest. The team has great energy. Jessica was nice and made sure I was happy with my Service. I will continue to go to this location. Special shout out to Matt! Very kind and knows how to show hospitality!?? ?
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September 2023 by Jose Perez
Received with a bottle of water, had oil change done, associate showed me air filter, and put air in rear tires, topped off fluids. Took coupon value off the price and sent me on my way. Thank you for friendly service!!!Service: Oil change
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September 2023 by Rene Longoria
Very unprofessional and limited service..I was misquoted on price with veterans discount.. I had to dust off my own air filter after the lady agreed to do it for me and Mac, (who said he was the owner) called the police under false pretense. Even the police agreed that service at this location is horrible and rude. I do not even believe they changed my oil but rushed me to pay and leave..I may never use another big 5 after this again.
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September 2023 by Latasha Perry
They do a great job but the only reason I go is because of the manager Matt because he make sure they do it rite and he he take care of all my needs and make me feel comfortable there and the staff is very friendly so tks Matt for everything you do for my family and I you are the best
