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January 2024 by Dennis Abram
Great fast service. Friendly staff. Only one problem, valve stem on tire got stuck when they checked tire pressure. Replaced on the way home. Probably needed replaced anyway. Always have had a great experience on all 3 cars I take there
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January 2024 by Richard Jespers
The staff, as always, gave me a bottle of water! The state inspection went quickly and my tires were checked and filled. Great service!
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January 2024 by Meagan Rodriguez
I needed to get my inspection done and these gentlemen were kind enough to help. They were polite and helped me drive into their facility. I would recommend this place to anyone who appreciates a nice bunch of people. The environment and work place was well maintained.
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January 2024 by Penney Gurrola
Very polite and well organized. I appreciate the cold water while I waited. I liked staying in my car and watching. Staff was friendly and polite.
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December 2023 by David De Leon
Have recently discovered you guys because my previous place was always so busy and my wait could be an hour or more sometimes. Matthew and his team are so friendly, professional and so quick!!! 20 min or less every time and I know my car is in good hands!
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December 2023 by CASSANDRA JOHNSON
I enjoyed my service. There was not a long wait a the staff were VERY NICE AN KNOWLEDGEABLE. I was very happy to see two females working changing oil, love that ❤️❤️❤️
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December 2023 by Alyssa Johnson
I was incredibly impressed with the service received at this location, we arrived and were in and out so quickly. All staff was incredibly friendly and helpful. This will be my go to shop from now on!
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December 2023 by Melissa Wafer-Cross
The Take 5 crew was great. My tire light was on, and they checked the pressure and put air in the low one. I really appreciated their efficiency.
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November 2023 by Cory Davis
I wanted to share my recent experience at your Lubbock location on 50th, and I must commend the outstanding service provided by your team, particularly Manager Matthew.What started as a routine oil change took an unexpected turn when a new technician inadvertently over-tightened the plastic oil filter housing on my 2019 Ford F-150. Matthew promptly stepped in, demonstrating a high level of professionalism and dedication.Despite the local auto parts store lacking the necessary part, Matthew proactively reached out to the Ford house, ordered the required component, and even went the extra mile by driving halfway across town to secure the replacement. Not only did he efficiently resolve the issue, but he also took the time to educate the technician, ensuring such mistakes wouldn't reoccur.Throughout the process, the staff at the store provided excellent customer care, making the extended wait more bearable. In an era where accountability is often lacking, your team's commitment to addressing the problem instead of placing blame is truly commendable.I sincerely appreciate the exceptional service and the team's willingness to go above and beyond to rectify the situation promptly. Thank you for turning what could have been a frustrating experience into a positive one.
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October 2023 by A S
My favorite place for oil changes and car inspections. The techs and management are gems—always so pleasant and helpful. Quick in and quick out… and a water while you wait!Services: Air & cabin filter replacement
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September 2023 by Joe Sarratt
Take 5 is my go to oil change place i have been to nearly all of them here in Lubbock the staffs are so very friendly knowledgeable professional and helpful. I will highly recommend their services to everyone not just for oil changes they offer other services at a fair price.
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September 2023 by Rhonda Ledbetter
They were very friendly and accommodating. Always provide great service. I honk every time I leave.
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September 2023 by Lucio Trevino
First technician just wanted me to pay the highest amount. Basically making me feel I had no choice. When I told him I didn't want the highest price he told his supervisor I was mad with him. The supervisor came and gave me a discount. When I asked the first technician to check the windshield fluid he said that was extra. I told him I was going back to the old oil change (Rapid Oil) because they didn't change extra for checking all fluids. He said that nothing was free. The supervisor came and told me they were going to check all fluids.
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September 2023 by Ronnie Metsgar
I didn't get my oil changed at Take 5. This is the at least 2nd. time I have got request for this over the past year. You should update your records. My name is not Javier
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August 2023 by Brett King
The service people were great but they are so expensive now I will never go back. $78 just to pull in. Tried to sell me wiper blades for $21.99 each. It was ridiculous. I went to Midas last oil change and it was around $60 and I got a tire rotation. I sure miss Boltons.
