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September 2023 by Wilberto Morales
Regular
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September 2023 by Amanda “Mandy” Marr
Larena is so awesome. She helped get the phone I really really wanted with the promotion even though they were out of it. She called all the stores just to double check and she found them!! Excellent customer service!! And the girl she was training was very nice to. Thank you BOOST MOBILE.
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July 2023 by James Cabe
Always come to this store for there great customer service . Thank you for always helping me with my phone
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January 2023 by Ricardo Carrillo
Good customer service even it was only one person
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December 2022 by MaryJane Ortiz
I wouldn't recommend this store. Raymond charged me $20 for a sim card when I needed to switch phones but already had service. The boost operator told me the sim cards are $9.99. Never coming here again they put there own prices.
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November 2022 by Jason Smith
Great customer service except store thank y'all
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October 2022 by Pamela Rattan
Horrible company. Horrible service and NEVER EVER BUY A MOTOROLA G! I had 3 on one year never dropped or damaged any of them. Plus every one I meet out in public have the same issue with the moto G. The screen goes out starts acting crazy zipping through all your apps and the only way to get it to stop is to.just turn off the phone. Since this happens to every moto G it's a useless waste of money. Don't fall for it!!!
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October 2022 by Joseph Rodriguez
Great service and the owners took care of our port over efficiently! We love our new iPhone!
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October 2022 by Megan Conover
Lovely customer service and great work getting work phone up in service!!
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July 2022 by Ms. Joyce “Joycee” McCann
They are of help especially when I have asked for the corporate office number from a supervisor for trying to unlock a cell phone. And I bet y'all don't know who owns boost mobile?? It's dish wireless and they won't give out the corporate office number either. How sorry is all of this.
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July 2022 by Alexis Luera
Love this boost store always have a great experience love their customer service
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April 2022 by Alfonso Parras
Do not live in Lubbock have always had bad experience with the boost mobile stores in our town ! This store was very helpful , explained everything to us for my new phone and even switch all my contacts and photos highly recommended this store.. Thank you all for your help would give this store 10 stars
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April 2022 by Samyria Weatherall
I am so glad I came in to see Victoria at Boost today. She is fantastic and helped me out a lot.
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April 2022 by Ryan Myers
Great customer service clean store and sweet people that work here
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February 2022 by Kris McC
Victoria basically argued with me and told me I should feel lucky I got a coupon for a phone I don't want. My phone is too old and getting shut off from the system. I asked if I could just get a flip phone to get by since I have to have my phone for work. I've been with boost for over ten years and they acted like I was trash because I don't want the newest most expensive thing. I asked if my phone could be unlocked she just told me to go call customer service which takes an act of god to figure out how to even speak to a person then it was a 10-20 minute wait. I couldn't even understand the person I spoke to but I could make out that I didn't have the number she needed and it would take 2 business days to switch. Now I have to pay $45 for them to just turn the phone on, not moving any of my contacts or information over literally turning it on. I know they didn't make this decision but at least understand not all of us can afford the newest phone ever 3 months or less and now I can't afford groceries or gas. I will be switching carriers as soon as I get paid. I can't believe this is how they treat people that have been customers for over 10 years
