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January 2024 by Justin Manriquez
Not a great experience at all. My order was cancelled and told I would receive a gift card in 3 business days. Also, when I went in the store was ignored by employees.
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January 2024 by jim anderson
It sucked don't have one item that will fit me
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January 2024 by Mary
Great variety! And they have specials
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November 2023 by Kristian Wilkins
Order $400 boots to be shipped to the store for a Christmas present. When I picked up the package is completely ripped apart and taped back together. When I open the boots they’re bent and worn looking! First and last time buying boots from here
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November 2023 by Watsit Tooya
I like boot barn... but after only 10 minutes in the store I've been asked 4 times if I "am still doing ok," and to let them know if I need anything. As I'm typing this it's happened a fifth time. It makes me want to leave the store. Look if I'm talking to my wife about how the boots look on her, I don't want to be interrupted every 2 minutes.Edit: I've been asked 37 times by 5 different employees
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November 2023 by Frank Navarro
Very helpful and great customer service
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September 2023 by Deanna Gonzalez
They were nice and I found what I needed but had to stand in line for about 15 minutes or so just to pay.
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July 2023 by Ivette Delgado
They gave horrible customer service! They don’t great people when you come in the door. Not a “how can I help you” when they see you looking.
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June 2023 by Reyna Orwig
I went to Boot Barn looking for an entire outfit, head-to-toe, for a Texas chic corporate event. Found EVERYTHING I needed. I was there for less than an hour! Staff was great. The lady who was helping me made 5 trips helping me decide on the right boots. Prices are competitive as well. Will definitely go back if I’m ever in the market for Western wear.
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May 2023 by BJ KIDD
Has alot to look at and choose from... found the boots I had been looking for...
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March 2023 by crazy dominoes
I found the perfect belt that matches my wallet that I got for Christmas. The young lady at the cash register was very nice and helpful and wished me a happy birthday. I will definitely be spending more money there.
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March 2023 by Jeannine Burchett
Boot Barn is a great country western store, and my recent visit seems like they've added more stock. Great items, prices aren't the worst for what u get, cause they do sell quality items.
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March 2023 by Andy Martin
This is the worst Boot Barn I've ever been in! Surprisingly small selection of everything, even boots! Usually Boot Barn is my go to store, but this one was a huge disappointment
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February 2023 by Ray Macias
First time I've ever been there bought a hat the customer service was very good was really impressed with the manager very nice guy and very knowledgeable down to earth kind of person definitely recommend Boot Barn
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February 2023 by SanJuanita Alvarez
It was very nice,clean. It was super! Awesome Western wear,boots , jackets and shirts and pants!
