-
March 2024 by Sally Watts
My husband and I went to the Braum’s on Quaker just south of 114th Street this evening at 6:35 p.m. There was a gentleman waiting to check out at the market register, a a man and his son in the dining area. We observed several employees while we waited to place our order for ice cream, yet none would make eye contact with us or ask for our order. One employee eventually finally assisted the man at the market register while we were ignored by at least two employees who walked by us. There were no lines. After 5 minutes, we left. What a way to run a business! Perhaps the manager should be stationed where customer service can be monitored. Needless to say, we took our business elsewhere. Dairy Queen got our business this evening.
-
March 2024 by Pam J (Pam J)
I love Braum’s ice cream. Not only is it great ice cream but the prices are good too.
-
March 2024 by Zachary Lundberg
Can't argue with Braum's chicken strips. Food was hot, fresh, and delicious.
-
March 2024 by Angie Meres
Wonderful store with fast food, ice cream and groceries, much home grown.
-
February 2024 by Gilbert Valdez
Good burger love there fries. Ice cream is also awesome. Great
-
February 2024 by J.M. Perrin
Great ice cream. Lots of options, and the little store inside is really useful.Kid-friendliness: My son absolutely loves this place and begs to go.
-
February 2024 by Jaime Quintero Jr
When your order then the food how is burger nice and hot and fries are cold as if they are just sitting there and when order food the stuff should come in hot including the
-
February 2024 by Christopher Paul Appling Tackett
Great
-
January 2024 by John Story
Yogurt is really good!
-
January 2024 by Donald Higgins
The staff was very friendly and professional! We all got ice cream and it hit the spot!
-
January 2024 by Onesimo Garza Jr
Not the best Braum's here in Lubbock. The staff was not friendly or smiling when we walked inside. The French fries we ordered were cold and no come back and see us when I said thank you as we were walking out... anyway many more locations that do have friendly and smiling staff..
-
December 2023 by Michael Bean
Air conditioner was way too cold. It was freezing in the dining room.
-
November 2023 by Trey Turner
The last two visits to braums two different locations horrible food under cooked missing parts of the order and one one visit had trash inside my shake. I went online and filed a complaint and still haven't heard back. I am done with braums. Ugh. If you decide to go to braums go to one not in Lubbock. They are consistently yuck ?
-
November 2023 by Andrew D
Store was very clean including rest rooms. Staff were eager to help. Our cashier was new but provided great service even when he had to ask for assistance from co-worker. Food was quick and delicious. Highly recommend.
-
November 2023 by Genea Townsley
The service here sucks, the managers don't communicate with customers or employees. The employees aren't even a little happy with the job and it shows, my feeling is it's likely due to poor management. They can't get orders right, even though they are constantly slow! Horrible, don't waste time going to this location.
