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June 2024 by Kipp B.
Best vet I've been to (and I worked at a few of them as well). The Dr.s are fantastic and the vet techs are so nice and on the ball. They have taken care of many of my animals for their entire cycle of life, the good the bad and the ugly. I've always trusted their recommendations and can't recommend them highly enough.
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May 2024 by Alyssa E.
First visit today was awesome. We were nervous about going to a vet since we recently had to put down our yorkie at another office here in town... but from front staff, to the vet tech Claire, and Dr Heatwole. They all made me feel comfortable and explained everything so well. I look forward to having them care for my fur baby in the future.
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March 2024 by Linsey W.
Very sweet. Treated my Maggie like the princess baby that she is :). The explained all the pricing options for bloodwork and meds for her tick and flea meds as well as bloodwork for her spay.
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March 2023 by A A.
Huge fan of Hub City Vet! Every time we're there the vet techs are so kind and lovely. Huge shoutout to Claire for being so communicative and kind. All the vets are just lovely and incredibly knowledgeable. I never worry about the care of my dogs and my horse with them! Thank you!
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January 2023 by Skylar R.
The staff was very friendly, efficient, and thorough. They were more than willing to accommodate my dogs strong distaste towards men (we're working on it!) & the stuff went above and beyond to make him feel comfortable. They were also readily available to answer any questions I had regarding his health for both current and future.
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November 2022 by Rebecca C.
I can't say enough good things about this place. So easy to make an appt, extremely friendly staff. I was worried about my puppy a few days before our appt. I sent an email and within 20 minutes somebody called me to see what was going on! You don't see customer service like this very often anymore! And then when we DID have our appt I was even more impressed! Yes we waited a few minutes, but we expected that. Obviously Hub City prides themselves on promptness because they kept apologizing for the wait, which honestly was not bad at all. They took the time with us, did a thorough exam and answered all our questions! We did not feel rushed at all and that was so nice! I HIGHLY RECOMMEND Hub City Vet !
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September 2022 by Michael B.
Hands down the best veterinarian group and staff in the area. The staff is very professional and welcoming. Dr. Heatwole and Dr. Cloud truly care for their patients and provide leading edge care at reasonable rates.
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August 2022 by Victoria Danielle H.
Best Vet Clinic I've ever been to. They are so clean and organized. Every single person that works there genuinely cares about all animals and is more about the animals than it is a job. Definitely Recommend to everyone.
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May 2022 by Lana Townsend
Our little dog has some difficult issues with his mouth. Dr. Heatwole is the kindest vet! He listens. He is soothing to our baby and to me. No matter how busy he is, he makes you feel like you are his only patient. Our dog has gotten outstanding care at Hub City Vet, and every staff member is professional and courteous.
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May 2022 by Kit F.
For nine months, Dr. Heatwole helped give my rescue dog the best life possible. From the very start, he was patient, caring, and compassionate, and went out of his way to answer my many questions. From acupuncture treatment to medications, he took a pro-active approach to making my dog feel better. During emergency visits, he and the vet techs immediately attended to my dog, and on the last day of her life, he was a reassuring presence. Dr. Bridge is wonderful, too. Tori, Sheyenne, and the other receptionists are sweet and caring. You will never wait for your pet to be seen at this practice - and unlike some clinics in Lubbock, Hub City cares about cats as much as it cares about dogs.
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February 2022 by Desiree M.
Repeatedly misdiagnosed my sweet and loving 14 year old cat and kept trying to sell me food instead of examining his throat to discover visible cancer. My cat suffered unnecessarily for 4 month. Sure everyone was nice and there was high tech equipment, but what good is all that if you aren't even going to do a basic examination? The initial examination occurred when COVID was rampant and I wasn't allowed in with my cat to see that the vet was actually examining my cat. I blindly trusted the vet and my poor cat paid the price and suffered horribly. I wasn't given any treatment options. The only option was to try new food. Well, I finally found out why he wasn't eating. He had throat cancer, that you could see when you opened his mouth. The vet at Hub City never thoroughly examined my cat, I guess. My cat would have let him (the vet) look in his mouth without a fight. He was that sweet and gentle. Three visits later, I decided to take my cat to Cooper Vet and without missing a beat, that vet told me that my cat was suffering and it was time to think about putting him down. I was devastated and confused so much so, because the vet at Hub City went over lab work with me two weeks prior and said that my cat was in good condition. I don't recommend Hub City Veterinary Clinic. What a nightmare it all was and still is for me!!!
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December 2021 by CE Seaton
We've used Dr. Heatwole to take care of our fur babies for well over 10 years. We wouldn't trust anyone else. He is highly skilled as a leading veterinarian in West Texas, but more importantly to us, he's a compassionate man who truly cares about his patients and their owners. So glad he opened Hub City Veterinary Clinic! We highly recommend him.
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June 2021 by Val R.
Dr. Ledford and Kiersten make an outstanding team. They've gone above and beyond accommodating my horses vet care and needs. It's always a pleasure to see them, too!
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June 2020 by Gay Lyn Westbrook
Everyone was beyond wonderful during our visit today. They are so patient and good to my boys. The vet and assistant took time to address my questions and concerns. We know without a doubt that we made the right choice for a new vet clinic for our dogs.
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June 2020 by Debbie Venegas
Convenient location. Caring staff. Wonderful doctors.
