CarMax in Lubbock, TX offers a large selection of used cars, trucks, and SUVs, making it easy to find the right vehicle in one place. The dealership provides a hassle-free shopping experience with no haggling or pressure. Customers appreciate the helpful and friendly sales team, who offer plenty of options and assist with moving belongings from old to new vehicles. The process of signing documents has become quicker and more eco-friendly, thanks to digital paperwork. Staff members, including Clint, Curtis, and Devin, are praised for their patience, kindness, and clear guidance during appraisals and sales. While there may be occasional delays, such as waiting times, the overall experience is positive and efficient. Customers enjoy the polite, helpful attitude of everyone at CarMax, and many share their satisfaction with the smooth and quick transactions. Whether buying or selling a vehicle, CarMax makes the process simple, transparent, and customer-friendly, fostering a welcoming environment for all.
Efficient process. Completed the process and received a check in about an hour. Would definitely recommend
December 2025
Henry was incredibly helpful, and the experience was fast, simple, and easy to understand. The price we got for our car was significantly higher than we were offered anywhere else, and the whole process took maybe an hour from start to finish. We'll definitely be coming back when we sell our next vehicle!
December 2025
FANTASTIC experience, very recommendable. The customer service was excellent, fast, and the money they gave us was fair.
