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March 2024 by Nathan Norris
Excellent service. My wife's Traverse had a timing issue. Traverse wouldn't start. Christian Brothers mechanic fixed it in a timely manner.Thanks,Nathan N.
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March 2024 by Jill M
Great service!
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March 2024 by Luke J
This place is terrible do NOT go here. I brought my truck in for repairs, and not only did it take an excessively long time for them to return it to me, but they also had to jumpstart it because they drained my battery; leading me to buy a new one. Moreover, despite the repairs being focused on the undercarriage, I discovered upon retrieval that the headliner was ripped out and a plastic clip was broken. After all that, they even messed up the wiring during the wheel bearing repair, necessitating another visit. To make matters worse, they quoted me $400 just to plug in some wires(which they comped). This level of incompetence and disregard for customer service is utterly unacceptable.
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February 2024 by Malina Servantez
If I could give this place of business more than 5 stars I would EVERY SINGLE TIME I walk into this business. Even the customer service I get over the phone is AMAZING every time! These are some of the BEST men to take care of your car needs. I haven’t had the best of luck with car service as I have a foreign and not many people know how to service my vehicle but I finally found Christian Brothers and literally go to them for EVERYTHING! I will continue to get my vehicle serviced here every time it is needed. I also appreciate the warm smiles, laughter and kindness I am always given :)
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February 2024 by Charles Christopher
Was not impressed
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February 2024 by Gary Lindblom
They did a great job on our oil change
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February 2024 by Miguel
Took my vehicle in unscheduled and got it fixed within a few hours. Fast service.
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February 2024 by Curt Flory
Very friendly adviser at front desk, and they got the alignment done quickly in that one day. Thank you Christian Brothers.
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January 2024 by Fredricka Pendleton
I would recommend this Shop to anybody traveling around or town. They were very friendly and professional staff on top of everything the mechanics were knowledgeable and helpful.
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January 2024 by Julian Rodriguez
I live here I need an application lol Since day 1 I got my truck christian brothers have really been by my side on everything they are my go to automotive shop if only they still worked on old cars I would had love to bring mine but anyway they get the job done pretty fast too and also Jon and beau and the rest of the crew up front are amazing thank you all.
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January 2024 by Gulrez Khan
Excellent customer service and team work. The team and Johnny do a great job!
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January 2024 by Jim Haynes
Have a very knowledgeable staff
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January 2024 by Brittany Hearron
Extremely polite, great pricing, fast service, and all around a place you can feel comfortable leaving a vehicle if need be.
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December 2023 by Greg M
I originally was going to a Christian Brothers location in Roanoke, TX. When transferring colleges they had recommended the Christian Brothers in Lubbock. I highly recommend going here as they have great hospitality and customer service. They are also very quick when dealing with your car. Also they gave us free cookies!!!
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December 2023 by Lindsay Washburn
This company lies to you. By reading the reviews I see that our complaint isn’t the first of its kind for this company.First time taking our car to the shop; they sent us their inspection. We asked them to contact our warranty. They lied about contacting them for weeks. We called them out on this lie. They then said the repairs werent approved and they were going to contact them again to try to get the warranty to approve the repairs. Lied to my partner over the phone about the status of contacting the warranty. Lied to me about the same thing while telling me a different thing entirely from my partner. Every time they were called out on it, the story changed. Once they finally (after a week and a half) “spoke with our warranty people” they got the repairs fully covered. We waited on parts and was informed it would take a few days to repair. Got a text the parts arrived and less than 2 hours later the car was “fixed.” They gave us our car back saying it was “fully covered” under the warranty and it was all good.Side note: not to mention no inspector from the warranty ever came to inspect the vehicle to approve of the repairs (we were informed at the time of second repair an inspector is required to come and inspect the claim before approval via the warranty). I guess that was a big red flag had we known.The car is now on its third repair (at a different mechanic obviously) and is having the same exact issue that we took it to Christian Brothers for the first time. Our warranty had no record of any claim from the first “repair.” It is clear that Christian Brothers lied to us. Vehemently for weeks and never even repaired the vehicle when they said they did.
