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August 2023 by Jesse V.
The worse place to rent any equipment from. Zach was very help, the ignorance and pride of Salvador and his brother is beyond belief. They take their sweet ass time to make things happen. Blocking the only exit of the transport was ignorant not having the keys to move it, only shows the lack of intelligence and common sense. No wondering this location is slow to service people.
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July 2023 by John S.
If you need propane here, I suggest you find it somewhere else.Horrible service!Can't reach the local desk before driving half way across town for it. When I got there, was told it was going to be anywhere from 30 minutes to an hour maybe to get three tanks filled.
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May 2023 by Mj D.
Hidden charges on everything, so sad. Expect to pay 200$+ for one day rentals. NOT their "rate".
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March 2023 by Michael T.
I really wish they had a competitor this place lost my reservation and had no trucks so I had to wait for a smaller one (only option they said) then they shortens the time for the same price. Horrible place. Then we called the customer service and they were extremely rude. They told us "well you don't understand other peoples problems. Maybe they need their trucks longer and your truck is small so you should only need it for such amount of time."
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March 2023 by Greg D.
I had to do a last minute (second?) rental from U-Haul after trying to get a truck on a budget (I see what I did) only to have the first one break down 10 minutes after leaving the parking lot. I booked with this U-Haul literally 5 minutes before arriving and it took less than 10 minutes to have the key and out the door. Very courteous and efficient staff.The truck ran great from Lubbock to Dallas, highly recommend this location.
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May 2022 by Kim D.
I paid for a hitch on my sons vehicle so that he could move back to Florida. We received a 11:00 appointment that turned into an all day event. My son is now in Alabama getting the hitch tightened down. The bolts holding the hitch to his vehicle, have come loose. Thank God in heaven that this hitch didn't release from the vehicle and cause a terrible accident. You have to do better uhaul!
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November 2021 by Zad D.
Rented a truck to move. Everyone was courteous and process was smooth! Great work! Would use again for truck service.
