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December 2025 by Jacob Neufeld
Great service every time I need something I go there because they help me and answer my question and Angie definitely deserves a raise because she is very knowledgeable and takes care of things I need quickly
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September 2025 by Isaak Hiebert
This is my best store for buying phones - questions and so in all other things, I sure hope those ladies will never get fired. I really appreciate what they do for me. I don't get any better help than here at this location. The are always kind friendly and helpful, the serving for what the are there I just want to say thank you. GOD BLESS YOU ALL!!!
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April 2025 by Devin Galvan
Place sucks went to 2 different ones and both crappy service.
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February 2024 by Elizabeth Frazier
I am so very disappointed with this company. More so now! Such bad phone service, so we switched companies. My phone went down and it was rent week, I need my phone for work, clocking in and out, and documentation. I took money I really didn't have as extra, bought cheap phones from Cricket to get me through until I could afford better. Opportunity came up to switch companies and move to a family plan, less expense, free phones... I switched. A few days later, I tried to return the cheap phone I bought, they wouldn't take it back. Said I should have brought it back before I switched companies. I couldn't because it was Sunday and they were closed. Then the gal told me I wouldn't get much back for the phone anyway. I had her call her supervisor, who basically said, if I wanted to reactivate the account, they could give me a refund. But of course, that was going to cost me more than I paid for the phone. They were unhelpful, found me amusing as they spoke to each other on the phone. I let them know I was going to let others know how they handled this, and I would do my best to dissuade anyone from using Cricket. ☹️
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March 2023 by janice abbitt
Bad customer service.
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November 2022 by Loretta Sellers (Lil' Texan)
Fast and knowledgeable, courteous.
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October 2022 by Sharla Loosli
Loved this place! Guys there were so amazing! Thanks for the help.
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September 2022 by Wendy Turner
Wonderful customer service
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July 2022 by Christina Villafranco
First time switching to cricket. Love the phone. Ask for Josh Silvas. He is great!
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May 2022 by Joshua Silvas
Get the service att offers at a cheaper price
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November 2021 by Frank F.
Good customer service.
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September 2021 by Adam Cole
Johnathon & Jammie were so helpful they gave me a $50 discount i will always come back to this store for those 2 employees
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August 2021 by Levi B
Worst store in town. Hardly any fianancing options. Manager is never there on Saturday and the staff isn't helpful but apparently he's a new employee.Short guy he had a arrogant attitude. Regardless Take your money somewhere else.
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July 2021 by Ryver Baynqs
I had an unhelpful and frustrating experience at a different Cricket store this morning but went to the Indiana location in the afternoon. Johnathan was a rock star, very patient even though I was flustered, and he helped me understand what service I needed and coached me through a 45 minute phone call to get everything set up. By the time I left I was feeling calm and confident that I was on track to get what I need and Johnathan invited me to come back later in the week (after my new device arrives) if I need any help at all setting it up.
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July 2021 by LeStressed James
Went in because my phone broke and Jonathan helped and transferred everything off my oldphone and was extremely patient and brilliant love this store will come back for all my needs
