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August 2022 by Julie Torres
If I could give it a lower than zero I would. Why on earth would anyone want to make their payment in the store? Well I had cash and it was close by. But low and behold they charge a customer assistance fee to take your payment. Yes a $4.00 charge to give them money. Thats theivery! I could understand if they were helping me with an actual service. But NO just taking my payment. Talk about theives. Just my opinion though.
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July 2022 by Esperanza Drake
Bobbie V helped us and she was absolutely wonderful! She helped us walking in 30 mins until closing and was still super sweet and helpful. Great customer service and even the girl leaving was super friendly. Definitely recommending her to all my friends!!
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December 2021 by cindie Long
I have their service it's great so far
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July 2021 by KAWHI GOAT
Store has went downhill since that dude Johnathon left absolutely zero customer service skills and manager tried to charge me 3 activation fees wouldn't recommend miss when that guy was there
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May 2021 by Robert Sanchez
Great service as always and were very helpful in assisting my sis with the transition from Verizon to Cricket
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April 2021 by Roxanne Cerna
Really helpful in the store my helpers Raina an jose had very awesome customer service would def. Recommend
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April 2021 by Nathan Norris
Always exceptional service
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February 2021 by Sephi Luna
Great customer service!
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January 2021 by Jenny Cristan
Very courteous and got me out quick
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March 2020 by Tanya Parker
Experience and customer service are the worst ever. Two payments were made from my son's checking account and yet never posted to his Cricket account resulting in lost service. He was told to go to one of the cricket stores who told us they couldn't help.
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December 2019 by Lidia Muñoz
They suck
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November 2019 by Nichole Pinkerton
Absolutely the worst store to deal with! Was told activation fee would be waived with the purchase of a case but paid for both. Rep that was there argued with me for 20 minutes that I didn't pay it. When showed the reciept he continued to argue with me. I will not be back to this location. Not to mention that I got screwed out of money because I did not get any kind of refund or credit at all!
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September 2019 by Evelyn Lemer
Jennifer was the BEST rep I have dealt with at any Cricket store!!!
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August 2019 by Joe Macias
Love cricket
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June 2019 by Sienna
Phones were so high. After I asked the employee why if I had just seen same phone at Best Buy for half the cost. She then advised it be better to buy elsewhere as they Jack up the price just because they activate when customer can activate on their own saving alot of money. Go figure. That's coming from an employee. I did just that.
