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June 2025 by Carol Marion -Rolfe
Staff is awesome and friendly! Store is clean and easy to find what we needed.
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May 2025 by Kevin Bunn
The staff did a great job of working with me to fill my prescription in a timely manner, as well as research and find the lowest cost possible for my medication.
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March 2025 by Bj Gilpatrick
Easy to get in and out of
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February 2025 by Jadyn Halencak
Lady was rude they open at 9 but didn’t open the window till 9:10 and then told me to wait another 5 minutes go by before anyone comes. Walgreens across the street definitely is a lot cleaner and friendly.
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December 2024 by Mr. Scott
Great employees that were very helpful and knowledgeable, but the overall customer service experience was terrible. I couldn’t even talk to a pharmacy employee on the phone. I had to leave a message and somebody might call me back in an hour, maybe? And they never call back if you leave a message. Do not use CVS.
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October 2024 by michael Graves
Pharmacy staff are great.
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January 2024 by Paul Gonzales
Pharmacy hours say they open at 9, the store at 8. 11am came to CVS to get my 2yr old sons prescription. Pulled up and there’s an automated service that says someone will be with me. No sign saying they are closed. I waited and nobody came. 15 min later I drive around to the front to walk inside. I have my sick 2yr old with me. The nice lady at the front tells me there is no pharmacist. The pharmacist was supposed to be in at 10:30. This is uncalled for and unprofessional. I will now start going to Walmart from hence forth. Ridiculous!
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July 2023 by Judy Kay
Hunter was very helpful on the phone and in person. He was very patient and I appreciate his help.
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April 2023 by Google user
Was verbally bullied the minute I walked up by pharmacist. The staff member was very unpleasant and looked annoyed . It is very uncomfortable to go there to pick up your prescriptions. Customer service training is very much needed .
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April 2023 by Peaches Villa1
Was verbally bullied the minute I walked up by pharmacist. The staff member was very unpleasant and looked annoyed . It is very uncomfortable to go there to pick up your prescriptions. Customer service training is very much needed .
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December 2022 by Patsy Kidd
Have Asthma. The Albuterol Rescue Inhaler malfunctioned. Unable to get any medication during broncospasm and asthma exacerbation. I drove to CVS and handed the inhaler to the pharmacist. She said it doesn’t function at all. Lot of medication in the cylinder but will not spray. I requested a replacement. She refused and told me to wait 7 days. The next 3 days were nerve racking. I felt very short of breath with wheezing due to wind and cold front Ended up at Ugent Care for breathing treatment and the physician placed me on prednisone and gave me an inhaler that worked. CVS was negligent by not helping me with a defective inhaler. Physician told me CVS may not have professionals that care about patients. I have to agree
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October 2022 by C C
Super rude pharmacy. They do not like answering questions or accepting discount programs CVS accepts (good Rx...)
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June 2022 by Ricky C
The people working in the pharmacy were very rude! I believe in giving good people my business and i will not be coming back to this store.
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June 2021 by Stephanie Ewings
I went to go \\u0026 get my RXs. Was in drive though line for 10m. Then when I get to the front they tell me that they are closed. I talked to the pharmacist \\u0026 store manager. Tell \\u0026 Isabella they weren’t able or willing to help me. Even though I have been waiting on this antibiotic \\u0026 another very important med. I have a scan today. I needed my meds \\u0026 instead of taking care of me. That just kept saying there’s nothing we can do. Really now? I have gone here for 17 years. My family \\u0026 I will switch pharmacies as of today. You won’t get anymore of my money. By the way Covid is over so go back to regular hours \\u0026 get Manson back because he would taking care of me! Like they should have last night!
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June 2021 by Tammy Shugart
I used this pharmacy for years then moved to OK and just moved back to Lubbock. They made it so easy to move my prescriptions back here, update my profile with a new address and just very friendly and courteous. I've never had a problem with this pharmacy and would highly recommend them to anyone!
