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July 2025 by Marquess Terry
Best pharmacy in town!!! Always willing to help and very informative!!!
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June 2025 by Sara James
Went to this pharmacy after a ridiculously nonsensical and humiliating experience at CVS pharmacy on 98th and Slide. Will, the pharmacist, was incredibly helpful and accommodating with a positive can-do attitude. Got meds I needed straight away and will make this my new pick up location even tho it’s a bit further from my house. Worth it.
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May 2025 by Brian and Ashley Jones
Went to this location to buy a Greendot card (prepaid debit card) the manager helped me purchase this card and I paid $100 with the manager helping me. The checkout machine didn't work it took my $100 but that was it, the manager stated that it was not her responsibility to give me a refund that I had to contact Green Dot. I contacted Greendot and they said there is no record of the purchase and because they were not paid for the card that CVS has to refund the money it was CVS that has my $100 and they are refusing to refund my money. This is so disheartening I needed that $100 for a bill now I am out $100 because of CVS and the manager that just was not wanting to do their job. I lost $100 it was essentially stolen from me and my family by CVS.
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April 2025 by Melissa Guzman
I too have had the pleasure of dealing with Will, the pharmacist, and he is what almost everyone says about him and his awful treatment of customers. He has hung up on me, lied to me, and was pretty much the way he has been described for 2 years, RUDE! He belittles me, and refuses to fill my prescriptions even when my doctor orders it so. If you get on his bad side, you might as well change pharmacies because this man will do everything in his power to make receiving your medications almost impossible. What I don’t understand is if CVS has received complaints about him for two years, why no action seems to have been taken, because he’s still there, yelling, lying, and hanging up on customers. I will take my business elsewhere, I don’t deserve to be treated this way and there are plenty of other places I can take my business to. I really hope something is done soon or CVS at his location will continue to lose customers. If you don’t have to, do not go to this location, because if you catch him in one of his moods, which seem to be every day, you will have trouble getting your prescriptions.
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March 2025 by Elizabeth Pisarek
Horrible service and nobody picks up the phone
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February 2025 by Donna Koch
This pharmacy staff takes great care of our family. They help us use GoodRX or reach out to the doctor concerning prescriptions. They are very busy, but we know they are doing all they can do. The store however needs to address the bird poop problem outside the store!
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February 2025 by Allissa J
Not surprising to see other reviews complaining of the male pharmacist refusing to fill. EDIT: I also filed a complaint with the Texas State Board of Pharmacy mentioning Mr. William Bidwell, License # 56166.
Long story summarized: I was told to go to this location that had my meds in stock. When I brought my script, the pharmacist said he needed to verify with my doctor. Once this was cleared up and he had a phone conversation with my doctor I suppose, I came to pick up and was told there wasn't enough stock to fill all of it. The female pharmacist offered to fill half but reminded me I'd be losing the other half. This means the meds they originally had in stock were now gone within a few days, the few days I was told to wait for verification. I didnt accept the half-fill, and when there was stock to fill my order, the prescription had expired and could no longer be sold to me. I watched the male pharmacist immediately take my three months supply back.
Why would a pharmacist be so touchy about his stock of certain medications? It's quite possible they are being saved for other (possibly illegitimate) purposes.
His claim that he needed to verify caused delay that ultimately prevented me from picking up my medication. They were aware of the expiration date, and it almost seems intentional to refuse to fill it. There was no reason for suspicion. My doctor was closed for MLK weekend, so it was literally impossible contact for verification until they reopened.
The pharmacist had no grounds to question a prescription that's written in accordance with state law, and requiring verification in this circumstance is essentially either accusing me of forging it or accusing my doctor of being unqualified to write it. Any other pharmacist would have filled the prescription, especially knowing that I can't see my PCP again until I return home for spring break.
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September 2024 by Chelsea A
Take your money elsewhere. Bird droppings in the front entrance for months now. Several people have expressed the same concern and CVS has done nothing. This is past the point of disrespectful and just plan criminal. Makes you think they want to make their customers sick for profit. What a disgrace and shame to be in our town.
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September 2024 by Nunya Business
Pharmacist at this location should be fired & his license revoked! He rolls his eyes and refuses to fill scripts. He may have been a doctor in his country, but that license doesn't equate to an M.D. here. He also does not trump my orthopedic surgeon and pain doctors I've seen for 17 years.
The staff said they've even reported him to corporate for his abhorrent behavior towards customers. Why does CVS allow this type of behavior?
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July 2024 by Jaime Franklin
Filthy and unsanitary entrance. The front entry and sidewalks is covered in bird droppings. I now have bird droppings all over my shoes and my child’s stroller and SUV. This is not okay, it’s extremely gross and hard to avoid when entering this store. Please do better CVS!
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July 2024 by Nancy Moreno
I love the rewards at CVS I got coffee, water and two Reese candy all for a total of 15 cents plus my rewards I cashed in on
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May 2024 by Osby King
It's very discouraging that you can't speak to a pharmacist when you call
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May 2024 by Hope Inglish
Sabrina the manager always is awesome in helping me out every time I go in this location!!
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February 2024 by Stefanie Sikes
I went to pick up seizure meds for my dog ordered 7 days ago. Not ready. I asked why it took a week. I just got a stare. This is not the first time this has happened. An hour later I get a text that it’s ready. Not the first time that happened either.
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February 2024 by Mrs G
The pharmacist Will and tech Gabriel are great assets to this pharmacy. I actually switched to this location that’s farther away from home, because of the customer service they provide at this CVS. I hope someone from corporate sees these reviews, because it’s your PEOPLE who make ALL the difference. Friendly service, professional, and caring people will keep me returning to this location. Thank you!
