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October 2025 by Sharon Harvey
I had an excellent experience working with Krystal Leal with the Doug Townsend agency while setting up my new home and auto policies. Krystal was very knowledge, professional, and very patient in explaining all of my options. I truly appreciated her attention to detail and the time she took to ensure I received the right coverage at a reasonable rate.
Overall, I am extremely statisfied with the service I received and would highly recommend this agent to anyone looking for dependable and personalized insurance assistance.
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July 2025 by VCpar2
I’ve had this insurance for years, fast replies, easy to talk to. Very knowledgeable staff.
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July 2025 by Office office
On behalf of Express M Energy Services, I'd like to extend my appreciation to Allstate but most importantly to Kari McGrew, for taking care of Mr. Moreno and his family's needs feeling safe and secure in good hands with the best coverage, ever.
For the best coverage not only on your auto and home...they have more! Give Kari McGrew a call and let her get you a quote, bundle your services and start saving 🤠 today!
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May 2025 by Terri Mahaffey
I always feel like my best interest is their best interest
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April 2025 by Martha Mendez
I love the service I get when I need some questions asked about my policy! I'm very satisfied.
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April 2025 by DannyJ
I’ve been with Allstate since I started driving and have never had an issue that wasn’t resolved, truly in good hands!
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April 2025 by B Pettet
I enjoy the level of communication and support they give. I find communication to be lacking with a lot of businesses these days. It's easy to work with the Doug Townsend agency. They call you by name and I like that. Feels like talking to a friend who happens to run an insurance agency.
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April 2025 by Vera Reyes
Krystal is amazing she was friendly, helpful and answered all our questions I highly recommend her if your looking for insurance or looking to change give her call you won’t regret it 😊
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March 2025 by Vickie Thompson
Kari was great to help me with my policy update. She made it all so easy!
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January 2025 by David Talbott
We've always had a good experience with Doug Townsend! They are fast and prompt and not overly expensive! They took care of my mother in law's house for years before she passed away and we are pleased to keep using them.
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September 2024 by Jessie Thoms
Kari was great to work with. Very pleasant and down to earth.
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June 2024 by Jessalynn Alejandro
Kari helped us with our home owners insurance. We ended up transferring vehicles too. She saved us quit a bit of money. Definitely would recommend Doug Townsend. Be sure to ask for Kari.
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June 2024 by David Quisenberry
Kari is very helpful and works hard to find you the best policy. If anyone asks me about insurance, I will tell them to go see her.
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April 2024 by Lisa Pollak
Thank you for being so kind and patient as we reviewed my current coverage. I appreciate the thoughtful explanation of the premiums and presenting options that meet my current needs. Kari, your kindness, knowledge and professionalism are simply the best!
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February 2024 by Lucas Wood
Office staff is always friendly and helps figure out the best route to take
