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January 2024 by Jan Whitley
Large selection, helpful workers, easy check out.
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September 2023 by Kathy Payne
I was super disappointed- the girls on the floor were more interested in chatting with themselves than helping customers. I wondered around trying to find the shoe I wanted- finally left. Very unsatisfied. Do better!!!
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September 2023 by Karen Hybner
Great service and prices! Very organized and clean?
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September 2023 by M G.
I like this place. its clean and has a lot of sneakers. I after reading previous reviews I can agree to some of them...I never see any customer service people while I shop, and if I do they don't ask if I need help. thats ok with me I like my space but if you need an assistant to shop this place is not for you. the selection for sneakers is great but any other shoe not much. this is because it has such a large variety. if your shopping for a red shoe for example you will not be happy here. the have a lot.of neutrals and not alot of variety of one style.or type of shoe. if you go in with the $30 coupons they mail you you can find a shoe. they have good ones. in all the mid range brands like skechers, addidas Clark's etc...
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August 2023 by Tiffany Kelly
Great selection & prices. Just what you want on tax free weekend.
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July 2023 by Fred Gutierrez
Not enough merchandise,seem like the same inventory, not too many new inventory
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April 2023 by Carmen Anderson
It's hard to find my shoe size.
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April 2023 by Robert W.
Probably no one will care, but I must rant on. I have notified corporate also. Worse customer service I have seen with any retail store. The manager is rude and so unprofessional she yelled at me and my three years old because he was wearing a pair of shoes in the store. This was because of a racist white female employee who followed my son around the store. Rather then assist us to find a pair of shoes, she makes it her mission to catch a three year old?! I was trying to find the shoes online with DSW, so rather then walk up and help me get the correct size, she makes a false accusation that we are stealing when we were standing in the store the whole time. So sad people act like this today. I will never shop at this store again. We had a great experience with Carnival Shoes and will be back. They have employees who do their jobs and wear badges and appropriate clothing. Not wearing clothes like they are headed to the gym. Then act unprofessional with customers, when asked their name. Oh what do you need. How can I help you. Well we have two girls with white hair working here. When I said, white t-shirts. Funny until I file a law suit.
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February 2023 by December Oglesby
It was nice a store...very organized. Friendly staff.
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February 2023 by John Herbert
Great store and staff !
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January 2023 by Chris Marin
Just went to this store with my wife to do some Christmas shopping. When we walked in there was no welcoming or greeting of any kind. We were never offered assistance at any time. When my wife asked one of the associates for assistance, I believe the worker’s name is Adriana, she was answered while the worker was walking by didn’t stop to answer and answered rudely. Seems like people are just employed here to collect a check and no type of customer service skills or practice. Beware of bad customer service practices here!
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January 2023 by Lori Minor
Bought 3 pairs of shoes and one pair had a security tag left on them. I had to return to have it removed. I asked why the alarm didn't sound off and employee said it was only a scare tactic.
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September 2022 by Courtney G.
I find it ridiculous they require a telephone number and email address to sell a pair of shoes. Went in today and because I didn't want to give my information they wouldn't sell the shoes.
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September 2022 by Micheal Williams
I visited this location to get some nice shoes, as my old ones were falling apart. However, the high prices I saw in other stores really frustrated me. Luckily, Desiree was kind enough to point in the direction to the clearance aisle in the back of the store and Andrea taught me how the color marking sales worked. Thanks to their help, I was able to get some really nice Pumas for only $30! Way better price than at New Balance and better variety than what I found at Target!
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August 2022 by Kaitlyn
Rude and unhelpful staff. I can't ever find anything and what they do have is overpriced yet looks like they've all been already walked in.
