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May 2025 by Mary S
The professionalism and kindness they operate their business is beyond expectations
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May 2025 by Debra Gardner
I am so pleased with the whole process of services.
They treated my Buster with compassionate care who passed 2 days ago and he was ready to come back home today.
Great treatment I received.
I highly recommend Emerson for your cremation needs .
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May 2025 by Brittanie Rodriguez
I will recommend Emerson Pet Cremation For the rest of my life! Everything was done very professionally, very sweet people ! Today I get to take my max back home with me and I’m so happy
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April 2025 by Sandra Stidam
I have used them once before and then today. Very professional and polite and the urns are beautiful.
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March 2025 by Patricia R.
Want to THANK YOU for taking care of our baby ♥️ SUZY Q. She was very special to us. You took good care of her. Love the Tree of Life Box and saying we ask for. GOD BLESS. Our 82th Vet. Recommend you all to us. Thanks again for all the help.🐕🐕
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January 2025 by Nariah Autry
I had a great experience with them , they came and picked up my baby they were very helpful and made sure to make sure if i had any questions they could answer them i’m very grateful for them ! and i was able to choose the urn and necklace for her 💔
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September 2024 by Kristen Stigeover
This is a review I never wanted to write due to the heartbreak it involves, but I'm so thankful I chose Emerson. We lost our boy over a holiday weekend, and though the office was closed that Monday, they managed to return him to me by Tuesday, which was incredibly fast. When selecting personalized jewelry, the staff were not only kind and patient but ensured every detail was perfect. Whether I spoke with them on the phone or in person, they consistently showed compassion and understanding. At no point did I feel like a burden, and I’m deeply grateful for their patience and kindness throughout the entire process.
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May 2024 by Tyler Childers
We lost our sweet, young Bo boy suddenly, traumatically and unexpectedly at our home on Monday morning. Emerson was beyond kind and compassionate when I called. We didn’t have the heart to load him up and take him away, so they came and got him for us. They were very gentle with him and patient with us while they talked us through our options. We got our baby back today, barely 48 hours later. They also brought him back to our house for us. His urn is beautiful, as was the clay paw print they took for us. I didn’t know we would also be getting a print of his paw, as well as his nose. The nose print is truly so special to me and I’m so glad I have it. I would take my baby back in a heartbeat, but I’m glad if this had to be done, that we chose Emerson for it.
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April 2024 by Penny Gray
I can’t thank you all enough for making this beautiful urn for our fur baby that we had to say goodbye to way too early. You were so compassionate during one of the most difficult times in our lives and made things so much easier for us. Thank you for taking care of our girl and getting her back home so quickly we appreciate it very much and we can’t wait to plant the seeds for Laci’s flowers. Amazing Company going the extra mile!
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February 2024 by Kelly Wheatley
I cannot say enough GREAT things about Emerson. They were SO incredibly caring and gentle with my Bella. We had a home euthanasia in Amarillo. The people who came to pick her up were so compassionate and caring (and were exactly on time). When I spoke with the “office people” they were so sympathetic to our loss. I paid extra for them to do Bella’s footprints, and they took the time to hang it with the pearl necklace I sent Bella in. Every single step of this incredibly hard process was handled perfectly and with the greatest care. If I could give them 10 stars, I would!
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November 2023 by Kristi Jessup
Highly recommend Emerson Pet Cremation to assist with your fur babies during a time of loss. We had to euthanize our 14 year old lab mix on Veterans weekend due to a ruptured splenic mass and had to drive her to the emergency vet in Amarillo. They gave me a list of cremation services they recommend and Emerson was on that list. I called the Amarillo number listed on their website and Gary promptly answered all my questions and empathized with the loss of my family member. They told me it would take 7-10 days to get her remains back and process any additional services. The entire time communication was above and beyond; from letting me know when she was being transported, to meeting up with us after hours to hand deliver her remains to us. We lost her on a Sunday and she was returned back to us by the following Saturday. Thank you guys for being so kind, and offering compassion and empathy during this difficult loss. Would definitely recommend.
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November 2023 by Brandi Johnson
I would not recommend Emerson. My pet passed away suddenly in the morning. The lady answering the phone at 7:30am was not empathetic at all, was unable to let me know if they could even take my pet until they opened at 9am. I asked her what I needed to do until then and she said "I don't know." I couldn't imagine they didn't have a protocol for people calling outside of office hours. I went with someone else and was taken care of.
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October 2023 by Eric Hendricks
They did a great job for our little Miley baby.Highly recommend them.
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August 2023 by Shelby Lynn
Words cannot express how wonderful these folks are. We called after our beloved family pet passed late one evening. We were in shambles and could barely speak. They were able to direct us to where we needed to go and what to do to make sure they were able to collect our fur baby. They kept in constant communication and quickly got the remains back to us. The respect for life is strong, they take on your family as their own. Thank you for the help in this tough time!
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April 2023 by Brandon Pope
I called in the evening on a Saturday and they were very nice and sympathetic. To my relief I was able to drop off my cat with them that night. The pricing seemed very reasonable. Would 100% recommend!
