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March 2024 by Becky Pickthall
Have been in this FedEx store a few times now. Mark has helped me most all of those times and he is the most wonderful human being. What a breath of fresh air to have him help me. Thank you Mark!
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February 2024 by Diana
Just dropped a package there and the store was very clean and organized. Mark made my experience 10000 better. What an awesome guy with great customer service! Thank you Mark!
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February 2024 by Holly Moore
I’ve never had any problems here in the last 5+ years until encountering LISA this evening. Lazy, rude, and just completely incompetent. Every customers nightmare.
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December 2023 by La Toya Collins
I ordered 100 business cards on the site which I've done for the past 4 years. This morning Lisa called waking me out of my sleep.... She was very rude and couldn't understand that I simply didn't know how to do what she needed me to do (email her my file so that she could print my cards) remind y'all I'm not literate to the whole Internet/electronic world ...I repeatedly asked her over and over can you let me pull everything up on my laptop ....She was so impatient with me and i told her this is like Spanish to me I don't know it.....and then she rudely accused me of being a racist I saw the conversation going left and asked to speak to a manger the manager Brandon was very passive. I asked him should I just go thru corporate his was response was "you can do whatever you like"...?I was totally taken back so I asked for the the number and with him knowing there is no such thing he gave me a number which was a complete run around .... Eventually he transferred me to his boss Mr Mike An absolute pleasure.... When I went to the actual store I was greated by Connor who was an absolute pleasure as well.... and come to find out Ms Lisa didn't need me at all. Connor did an absolutely amazing job with my cards after dealing with Brandon and Lisa I was definitely done with FedEx but Mike and Connor definitely changed that.... it's because of them I'll be back ..☺️
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December 2023 by Connie LaDuc
Where to begin? Mark Bearden is ALWAYS amazing! I always have awesome interactions with Mark. LOVE LOVE LOVE his customer service skillset! In fact, you should have him on the stage at EVERY FedEx event as the MODEL EMPLOYEE of Customer Service & Satisfaction! The man is constantly smiling, always ready to help everyone in line, and I always leave this location with a smile every single time I get to have him as my team member/helpful person! He is truly a blessing to the FedEx team and organization as a whole. I would also recommend having every company on the planet model their customer service training after Mark Bearden! Truly a phenomenal individual. I would stand in line an extra 15 minutes just to have him help me with anything I need at the time from FedEx!
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December 2023 by Darrin Campbell
Had a project that needed some special dimensions and lamination, Conner took the time to make it happen. Excellent customer service! Definitely recommended.
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October 2023 by Zeb Graves
Mark is awesome, don’t ever lose that guy. I know he’s been around for years.
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July 2023 by Jacob Hickey
I use this location once a week if not multiple times a week. My last visit this lady named Lisa, not sure if she’s a manager or not. But she was less than helpful, rude and even condescending. This location should be aware of a bad employee so she doesn’t ruin more relationships with customers.
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July 2023 by Joni H.
Excellent work. Timely. Fair price. Tiffany was Very friendly, pleasant and knowledgeable and dis an excellent job with quick turn around.
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May 2023 by Simpatico Systems
Great Service! I needed business cards at the last minute, and I was able to get them ASAP. Great quality.
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April 2023 by Liz B
I was at the store to drop off a boxed and labeled package and waited in line for about 30 minutes. Although there were only 3 people ahead of me, the person at the counter was painfully slow asking everyone too many unnecessary and personal questions trying to be friendly. I would avoid this location in the future.
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March 2023 by Olivia Reves
Very helpful customer service and quality of printing! Amber helped me out with a large poster print I needed last minute. Highly recommend this location!
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February 2023 by John W.
FedEx Office stole money from me and refuse to give it back. They have given me the run around for days. All employees I have talked to at both locations in town have been rude and refused to refund the money they stole. The corporate complaint phone number will not let you speak to a person unless you have a shipping issue. They don't care about Office complaints.
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February 2023 by Curt B
Their service is excellent! Mark is amazing at what he does. To know what genuine customer service is like, you can go ahead and visit Mark at this location if you like. Simply superb.
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December 2022 by Nichole Rodriguez
FedEx is my go to spot for all my printing needs mainly for the kind and friendly staff. Mark especially
