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February 2024 by Judy D
Phone service leaves a lot to be desired. Automated system could not understand the numbers I gave it even though I went through the whole process twice. And yet it refused to let me talk to a real person. Then it hung up. Really?!!! It is so frustrating & infuriating! I should be allowed to talk to a person if I request it. This is terrible policy, terrible customer service & bad business!
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January 2024 by B2kkake
Appearently they'll hold your valuable packages for an entire day in a sealed container so it doesn't get delivered on the date the tracking number states.
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January 2024 by Ray Blaylock
FedEx used to be good, but now. When I have packages from Walmart or packages from Sam's. The driver's leave it at any location. They do not care they just get close to your house. Leave it someone else takes my package everytime. I've tried to call Walmart and FedEx again and again and again and again and again. FedEx is like all the other big places around. They just do not care about people anymore like they used to. And trying to get through all of the new AI software that answers the big corporate phones. They will not let you talk to a person. Fedex you have disappointed me and i'm sure countless others
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December 2023 by chris okolo
The lady was pleasant and polite. Took care of my shipment.
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August 2023 by Big boy
As always Fedx has been good
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July 2023 by Carl “SoCalRoadDog” Christopher
As good as FedEx can be. Had to go to this location because of the late hour of day and overnight cutoff time.
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May 2023 by Sherry Boggs
Absolutely horrible. Can’t speak to an actual English speaking person. Driver made one attempt to “find” my address then declared my address as incorrect. Can’t get ahold of any one and my package is live crawfish- that I paid extra to have over nighted. I hate when companies choose to use fedex.
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March 2023 by tammy Ginn
Very helpful and courteous. Had to go there to pick up a package that couldn't be delivered because we live on a dirt road and got some much needed rain. Whenever that happens our road becomes hazardous. Got In and out fast.
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February 2023 by Caleb W
Absolutely disgusting service. Two day shipping is over 8 days now. Every package gets held at a facility for 2-3 days before it is loaded and transported. Then they have the audacity to say it is beyond their control. There is no adverse weather, no flight delays, no road closures, no traffic accidents involving a FedEx truck in town. There is however unparalleled laziness and lack of organization. UPS and USPS deliver within the same 2 hour window every single day. I'm amazed when I actually see a FedEx truck within a week of my delivery date. This company is worthless.
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September 2022 by John Johnston
Terrible driver and poor customer support plus they not respect your time or your business
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September 2022 by Jerry Pittman
Employees would not ask if I needed any assistance did there best to ignore me
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July 2022 by A B
Package arrived at destination in time and undamaged. Very friendly and professional.
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July 2022 by 68Ninja
I don't work here but I work next door North of it at Cargo Force so that is why this came up.
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May 2022 by Katie Windsor
Kind of a long drive but excellent customer service!
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February 2022 by Celeste
FedEx said they delivered my package yesterday at 1:32 at residence. However my grandma never leaves the house and even the neighbors security cameras never see the package being delivered. Or a FedEx truck in the drive way and Because I weived the signature required they don't want to do anything about it. So I am very disappointed with how fedex handles a situation especially the day of my birthday.
