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January 2024 by Seth Peterson
We trade here and there’s a Salesman Spencer Williams that we deal with that is exceptional at his job! We are very pleased with his Service ? he is a great young man to keep on!
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October 2023 by wes godfrey
Love it
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August 2023 by Jennifer Andersen
We had been to another building showroom & had a bad experience. Ferguson was like a breath of fresh air!!! Our sales associate took us through each step of our selection process of plumbing fixtures, saving money all along the way. We walked away with total satisfaction!
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April 2023 by Larry Truelock
Staff was very friendly and knowledgeable to the Roto-Rooter company
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March 2023 by Benny Giesbrecht
My wife had a bad experience with one of the employees here. We have a venta hood brand hood and they laughed at her when she asked for an 8" roof jack to run the exhaust out. They said no one makes an 8" hole in the roof for an exhaust. What would be the point in getting a 600 cfm fan and choking it with a small hole. They should send this guy back to school to teach him about the items they sell. I'm not very impressed with the said person.
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December 2022 by Kc Rains
I have only gone to the side where contractors can get supplies and equipment. It is hit or miss if they have what you're looking for, but that's everywhere right now. It's hit or miss on customer service, some of the guys know where things are, and others don't have a clue. The bearded guy at the counter with that always had a hat, and shorts on is the guy you talk to if he is not busy.
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November 2022 by Lance Barrett
Ordered appliances for my kitchen remodel, I know there is supply chain issues and can work with that. What is unacceptable is the communication issue that Ferguson has. Very difficult to get a hold of the person you are dealing with. They are quick to let off sight personnel assist, and they don't know what is going on usually. I will not be going here again.They warehouse guys are awesome, and went above and beyond to get me covered can't say enough about them. Sales side is lacking.
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November 2022 by John dyck
Great place, service a little slow.
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October 2022 by Wayne Douglas
Docks are easy to access must back in off the street. Public restrooms available.
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October 2022 by Dusty Mitchell
Always helpful and they are my go to supply house
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June 2022 by Mark Shogren
We bought all new kitchen appliances from Ferguson. When we purchased them we were told that delivery would be an issue due to countries and people recovering from COVID and shipping delays caused by the pandemic. After 8 months we finally received the final piece which was the trim around the microwave. That’s not the problem but rather the service that we received. We made numerous calls over this time period trying to get updated information on shipping. Each time we were directed to a different customer service representative. Each time we’re given a new date and told that our part would be in. Only to be changed again and again. Our salesperson that sold us the package was not to be heard from again. Of course when you call customer service you talk to someone in Houston or Dallas. They were of no help for us living here in Lubbock. We responded to an email sent to us from their installation coordinator about issues we had on our installation. She never responded. We would give a half star rating if we could. They don’t have terrible service they have no service.
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March 2022 by William Carruth
Great place to get what ever you need
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January 2022 by Glenny Francis Jr.
They always have what I need. They ain't cheap though.
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December 2021 by Thomas Larkin
This store is an AWESOME business to come to for hard to find plumbing fixtures, as well as having a complete showroom for kitchen and bath. I had a custom tub faucet from 1978 that broke. My options were find it, or a VERY expensive plumbing bill to replace was upcoming. Brandon is a first rate detective helping you locate something in the large store area, or looking it up on the computer. They have it or they can order it. They cater to the professional plumber, but you and i can come here as well for friendly service.
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December 2021 by Dwight Hood
Lexi and judy were very helpful!
