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April 2025 by Richard Calderon
Very friendly and helpful young lady! I will return!!!
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April 2025 by Scott Constantine
Always provide excellent service in a timely manner.
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April 2025 by Gilda Richardson
My appointment was set for 2:00 but arrived early with no problems. Walked in was greeted and quickly taken care of by the staff.
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March 2025 by Cooper Deupree
Love this place. I bought the lifetime alignments and got a Firestone card over five years ago, and it has been very worth the money. I have gotten a set of tires and try to get all of my maintenance done here. The customer service is always on point. I recommend it to everyone!
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March 2025 by Steve Shelton
Don't waste your time replying to their asking for more info on problems. They never respond, even when you send them another email to remind them of the problem!
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March 2025 by Michael Hobson
They said I put sealant in a tire, there was old sealant on rim only from previous tires before these, liquid in tire was water, stuck my hand in it, not sticky. They said it voided road hazard warranty
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March 2025 by John Gabriel
I have used firestone since 2007. When I change vehicles and need services such as alignment, I always buy the lifetime service. This is the first time I have been denied services. Yesterday, I was told the tread was too low and I needed a new tire. I declined and just wanted my flat fixed. I was pointed to a competitor shop instead and then I could come back for the other services I requested. After getting that flat repaired at a competitors shop, I came back the next day, and asked to leave my vehicle for the lifetime services I have on my car. I was contacted a couple of hours later and received an excuse that my tread life was too low for their shop to do the services. I'm officially done with your store. I'll be posting everything on social media and yelp, google reviews, and anywhere your company name pops up. Thanks, John Gabriel
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March 2025 by Brent Small
Great Staff, Great Prices, and Great Customer Service
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March 2025 by Zee G
They fixed the issue that needed to be resolved and this is the only positive note I can make. They were supposed to call when my vehicle was ready and yet no call or text was received. When we tried calling the first time to check if our vehicle was ready, no one answered the phone. They responded the subsequent call. Upon arrival there were several employees standing around congregating and after about 5 minutes of waiting to be assisted someone came out to greet me. Luckily there are other companies that offer this service so I will be driving further away when I need to have my vehicle serviced unfortunately.
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March 2025 by vanessa ramirez
The experience was super smooth and the team was professional! I highly recommend visiting.
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March 2025 by Riley Winters
They misdiagnosed my car issue three times before I simply took it elsewhere and got it fixed first try.
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February 2025 by Alan Buchanan
When I went online to make an appointment I wasn’t even sure I would get in. Not only did they get me in the got me finished rather quickly.
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February 2025 by Jeff Gillespie
Absolutely horrible at diagnosing and servicing vehicles.
I have been a customer for years and have spent $10’s of thousands of dollars every year. Every time I have a vehicle serviced at Firestone it breaks down or has issues with it less than a week later. I will be servicing my vehicles elsewhere and I am waiting on the current diagnosis of my latest vehicle serviced by another shop and intend to file a lawsuit against corporate should Firestone be found negligent as I believe they will based on past history.
This is not a fake review and I hope
That you choose another company to service your vehicle(s) should you want honest and competent vehicle service professionals.
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January 2025 by Stephanie Williams
Doesn’t even deserve a 1 star review. The lady that works there is rude as all get out. Was laughing at me with the employees as I walked in. Super unprofessional. They couldn’t fix my tire bc I didnt Have the lock. Not only did they rummage through my car, they threw it all back in there a complete mess. Would not recommend. I’d rather be stranded with a flat then give them business!!!!!
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December 2024 by Shannya Shannon
I called to get a tire on order, they didn't have it and because I'm a woman they tried to put a tire on for twice the price I was quoted, and when I started getting an issue because it had taken 2 hours to change one tire and they tried to charge me double she (the cashier) started getting aggressive and really disrespectful. I had to walk away to the manager as darcy (the cashier) was raising her voice at me. Only a one star because I can't give less and the manager got the tire of the car in less than 10 minutes meaning I didn't have to wait 2 hours for it to get done.
