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September 2024 by Lori Ray
Have had a very good experience with Georgina and Sabrina. My daughter moved from Dallas to this property and it is absolutely gorgeous. Her townhouse is amazing. As a property manager myself, I would recommend The Fountains highly.
Great experience. Thank you ladies and I believe it was Steve that so promptly got on a couple of issues, although very minor. The very first day of her move in. Keep up the good work yall!!
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July 2024 by Lauren McDonald
I have sever health problems with a dying colon and ostomy bag. They left me without air conditioning for all of July so far. I pay $1200 in rent and they try to tell me I need to do all these things in order to get them to fix it. FINALLY was fixed today. It got 97 degrees in my apartment. Dangerous and they did not care. The maintenance man, Jordan, is rude AF. He has yelled at me on a couple of occasions and also slammed my door in my face so hard that it popped back open. I called corporate office 5 times without answer. I left a voicemail every single time too. No help whatsoever. I have been a resident since 2019 and this is how they treat me. It’s 2024. DO NOT USE THEM.
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June 2024 by latisha garcia
I really wanted to rent from this place the front girl was amazing in assisting me , I was not approved and was told same day.., I did have to put a $200 deposit to start the application not complaining about that, but here we are 2 weeks and I’m a STILL waiting to get the deposit back , I’ve talked to corporate (which is a joke !) she’s was rude as hell and not understanding she talked to me as If I beneath her. I was assured in office that I would have it in a couple of days that was on the 24th of May called the 28th was told I would have it by Thursday ,called the 31st was told due to bad weather it would come in hand from someone at Corporate office as they were coming into a meeting Monday (June 3rd) and was told it would be in her hand!( not sure who’s hand ) i finally get a call this morning June 3rd that I will not be getting it today ! But hopefully tomorrow! I’m am SO glad i did not rent from them it was a blessing to be denied!!! Corporate office is horrible!!!!!!! I will tell anyone I know not to rent from this place !!!
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June 2024 by Irene Rodriguez
Lived there with my husband for 3yrs it's a nice affordable place to live the office staff are polite and attentive they remember who you are and maintenance and grounds keeper are polite as well we enjoyed living there
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March 2024 by Jacob Turpen
One of the best places I have ever rented! High quality apartments for a good price! I looked at every apartment building in Lubbock when I looked to rent and this is the best facility’s along with best price in a good safe neighborhood good for both raising a family or just for a college student getting ready for that next step! The staff was super helpful and made the experience one of a kind with plenty of community involvement and opportunities to meet and talk with others in the complex! Would definitely recommend 100%!
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February 2024 by Cass Terrazas
I'm a law student so finding an affordable apartment that is quiet so that I can focus on studying was important to me. I am lucky to have found The Fountains Apartments because it is such a quiet and safe complex. While the units are not necessarily "luxury" units, they are well maintained. The office staff is amazing and very responsive. If you are looking for an apartment complex that is away from the college party scene, safe, affordable, and feels like home, then you really should check this complex out!
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January 2024 by Debbie Board
My daughter lives there she is satisfied
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September 2023 by Gloria Barrera
I love this property the staff is so nice and friendly
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March 2023 by Paige M
We love living here! The management is great and my apartment is so cute! Super close to Tech without being down my campus. Love the location
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March 2023 by Holly Babbitt
Had an appointment with Gabie and she was lovely! Made it feel like I would be at home here!
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March 2023 by Endrend Grimwar
Great staff, and honestly a great place to live, far better than the Lubbock square.
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March 2023 by C.
Rude employees. I called to set up an appointment, and someone named Gabbie answered and snapped at me when I asked her a question.
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March 2023 by Danielle Garza
Great place to live, close to everything and not far from Texas Tech
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March 2023 by prflex124
The staff is amazing and they always listen to the tenants.
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October 2022 by sabrina cervantes
My boyfriend and I moved in August of this year and couldn’t be happier with our decision of choosing The Fountains. The whole process of touring, applying and moving in was so smooth thanks to the kind and attentive staff. Work orders get done quickly and the property is well kept!
