GameStop is a store for physical games. The employees are great, wonderful, helpful, and nice, providing amazing customer service. They give great assistance with a great attitude, offering recommendations and information without rushing customers. The store knows customer service and does it well. However, corporate policies change and always for the worse. Some customers put up with this for the physical games. The staff deserves a raise and the store needs to hire more people like them. Customers report they will not be disappointed.