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August 2022 by Google user
Can nearly always find what I need.
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August 2022 by Rosa Gonzales
Can nearly always find what I need.
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December 2020 by Stephanie Rogers Williamson
Polite and helpful employees
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May 2020 by Randy Elizondo
I SERIOUSLY cannot believe that whoever is in charge has ZERO COMMON SENSE!! Why on Earth would you think sending people in and out the way you're doing it is the right thing to do?? There is absolutely NO REASON to confine 50 people in a "maze" type area less than 75 square feet!
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May 2020 by Cranston Reid
Home Depot has taken social distancing to an absurdity. Fortunate, they have common sense competitors just down the street. HD, return to sanity and let customers enter and leave without the fully theatrical TSA experience.
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April 2020 by Mary Angel Bertreaux
picked up my items purchased online within a timely manner in the drive thru lane
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April 2020 by Dianna Dove Brewer Walker
very helpful people that work there.
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April 2020 by Shane H.
Do not purchase appliance from them. Such a major disconnect from purchase to installer. 3 times set up installation and waited for delivery. Every time they called, they didn't have the appliance and said the work order said the appliance was at my house. Having to re-schedule again and I bet the same thing happens next week after the re-schedule. Incompetence at its best both from Hone Depot and this Flood guy who is suppose to install!
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February 2020 by Hussain Raja
GREAT SERVICES +1-855[485-0407} NO NONSENSE and GREAT FIXATION!!!
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January 2020 by James T.
Of all the big lumber yard/hardware stores in Lubbock, The Home Depot on 50th is my favorite. They're usually well staffed, compared to the other big stores. And since I'm a contractor, between this store, the HD on the Loop, or Lowes, the big carts for lumber are the easiest to find at this store. There's always rows of them right by the Contractor's entrance.
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December 2019 by TJ H.
No associates ever around to help! They walk around talking to each other totally ignoring the customers. 4 passed me without even a hello! Mason in hardware came to the rescue! He was very helpful.
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September 2019 by Debbi F.
i reeeeeeally wish i could like going IN the HOME DEPOT by the Mall ! It does you No Good.... Serious you might as well order on-line and hope for the best because out of 4 employees .... 0 had an answer for me .... i was inquiring about an LED conversion light ...another for tongue and groove beaded board ... he tried looking it up but neither of us had a connection ..next guy didn't know but he was with another customer... i did finally find it but only one pkg... dang it.. well obviously i knew more than they did... so no help there ... I'm not dogging the Employees... THEY WERE VERY NICE , but think Home Depot could at least educate them on the products in their area.. so they CAN Help ...... i left with paint chips. *I do like the products on- line,* so I'm hoping for a better experience when i have to pick up my order ...we shall see... Come on Guys .... I usually end up at Lowes because it seems more organized.
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July 2019 by Antony C.
Great service! Eugene was great, helped me checking out and finding the last time wanted. Thanks Eugene!
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June 2019 by David F.
A few days ago my friend and I went to this Home Depot location to rent a portable "carpet extractor" to detail our cars with. We were rudely acknowledged by an older man named "Archie" in the rental area. He did not greet us in any type of manner, he basically waited for us to speak and tell him what we needed. We asked for the EXTRACTOR, and he was confused. I then repeated myself and he said "so a carpet cleaner" and I then said "no a carpet extractor" (because they are definitely different) and he then repeated "so a carpet cleaner" and I just agreed to move on with the transaction. He told me to follow him to get the cleaner. He then proceeded to very very vaguely explain the costs and the rules to renting the extractor seeings that we've never rented one before. He did not explain anything at all. My friend and I were both very confused about the transaction, how much we were paying for the rental, how much we would be refunded for the rental and the general terms of the rental. When we proceeded to ask questions Archie then kind of looked at us like we were stupid and failed to explain anything as we asked. We were also not given any instructions for the machine itself which I don't believe is something that should happen. I don't know if he was having a bad day, or if he didn't appreciate our business because we are young college students but I did not appreciate us being treated in such a poor manner, especially since this was the very first time we had both been to this Home Depot location.
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June 2019 by Chris S.
We recently moved to Lubbock from across the country. We were trying to purchase appliances over the phone, we tried Lowe's, and the other Lubbock Home Depot. They were not helpful at all. We worked with Sara in appliances: she was incredible helpful. She took the stress out of a stressful situation. If you're looking to buy appliances - visit this Home Depot and talk to Sara.