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August 2023 by Margie Anthony
Short staff but helpful.
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June 2023 by Adam Rodriguez
I need to verify my return and I call every day 4 or 5 times and cannot get through and when I do after about 32 -35 minutes being on hold, I get hung up on…..
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April 2023 by Tomas Munoz
U called the irs they say one thing and when you get there they will will not help you at all
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March 2023 by Megan Kassidy
It's FEBRUARY 22nd I filed my taxes January 19th I have yet to receive my income tax what's up IRS why you taking so long ?
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July 2022 by ColtsXLI06
No answer, keeps hanging up on me, the number and extension to call than hangs up. How can anyone get ahold of an actual person when the numbers do not lead to anything other than being hung up on.
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March 2022 by Jason Padilla
No one is answering the phones . Every number I call for the IRS is telling me "we're sorry but due to high call volume we can't take your call right now." Trash .
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September 2021 by Bethany Babyy
Literally no matter the time of year, time of your call, etc. you won’t get through unless it’s a miracle. Good luck. They’re also rude af. They cut you off, don’t listen, and literally don’t care.
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August 2021 by Jackie RUIZ
I called they answered I told them what I was looking for and then they put me on hold and never came back they did that to me twice early in the morning I didn't no response they don't even listen to you they literally just put you on hold just leave it there they left me there for an hour or two
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July 2021 by Lucy Valdez
You are right up the with scam callers.The BIDEN Administration and Ted Cruz.
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June 2021 by Bethany Cannon
Literally no matter the time of year, time of your call, etc. you won’t get through unless it’s a miracle. Good luck. They’re also rude af. They cut you off, don’t listen, and literally don’t care.
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April 2021 by Colby Gunn
Your phone system hangs up on people, and won’t let me speak to a person. Great
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March 2021 by Sean Rae
If i could post a lower score i would absolutely no help at all number is no good just keeps saying cant complete the call and hangs up then you go to the website not help there at all either the irs is fast to take your money but ridiculously slow or impossible to get help from them
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June 2020 by Amy Liz
How are we supposed to get help with no help available?
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October 2018 by Brandon Brown
Pathetic
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March 2017 by Mary Collins
Closed for lunch. Why isn't there someone to help customers during lunch. Lunch is when most working people need to do business. Shameful, no customer service!