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January 2024 by Destiny Covington
So my dad and I brought them my 2014 VW Jetta. It needed the engine replaced. First 8 months they had to “because they were waiting to get the engine.” Told us we had warranty on the engine when it finally arrived.Finally we got it back after almost 10 months. I didn’t even drive it for one week and already had to take it back. Now they have had it for a year. Refuse to update us at all. Never answer the phone. First time I finally got a person on the phone about 4 months into them having it the second time… they told me they hadn’t even ran a diagnostic on it. They needed my approval to do so… which makes no sense to me because when you take it to a shop, that’s what they are supposed to do. Then another five months goes by and I speak with it Eric and he says that the diagnostic came back and it is the engine that needs to be replaced again that the company had sent them a faulty engine. And after that never heard from them again now it has been closer to a she told me that they had to run more diagnostics on the car and that they can’t even prove that it was in the notes anywhere that my engine needed to be replaced. It is now two years that they have had my car and refuse to give any updates answer the phone. My father wants to take legal action.
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December 2023 by Chris Schiazza
The people at J Dees are awesome. They do good work, and patiently answer questions. If you need repairs to your car, I highly recommend J Dees!
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October 2023 by Chet Gray
My Jag was having some issues. I looked around in Midland only place that worked on them was Littlefield Automotive. I tried to make an appt she told me they had 20 cars at the shop and 20 on a waiting list. She suggested I call back in 2 months and see if I could get put on the list. I looked around in Lubbock found J. Dee’s they had an appt in 2 days I took it down and they had the car fixed in a week. They were amazing. It was definately worth taking it to them rather than waiting 4 plus months in Midland. They did a great job.Service: Electrical repair
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October 2023 by Richard Skoog
They’re top notch! Always capable of doing the jobs you’d think only a dealership could do. They have the experience and right tools for the job.
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October 2023 by Michael Leal
Been a customer for years. Taken multiple BMWs and JDM vehicles and always been pleased.
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August 2023 by Latricia Mooney
I bought a 2003 Expedition. It has a leak on the gas tank. The auto place where I bought it told me to take it to J Dees that they could diagnose the problem and fix it. J Dees set a time for me to bring it in at 8:30 am on Monday. My expedition set out by the curb until I called them Wednesday at noon. They said they haven't gotten it in. It may be Thursday or Friday. I called where I bought it and they called J Dees. They finally got it in and they called me a couple hours later and said it was fixed. I picked it up. I went to fill it up and not only did it still leak, it doesn't have the engine light on. They erased the code so now if I have a problem I won't know it. Went in with one problem and came out with two problems. I won't be giving them a second chance!!!Update: We thought J Dees had erased the code, no they didn't, they just unplugged it and left it dangling behind the dash. So much for a good service.
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July 2023 by Sean Wong
Con artists who overcharge simple fixes and require diagnostic fees without ensuring a solution. Find another auto shop with honest mechanics
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June 2023 by Ry V.
I had recently needed to get o-rings around my pistons changed out because I had oil seeping into my cylinders. The garage was able to get the repair done for all of my cylinders and even replaced the radiator when they found a leak that wasn't there prior to the actual repair being done. They went above and beyond to get me the repair that way it should've been done and even put in the radiator at no cost on my end. I also had to get my transmission fluid changed and they were able to do the change on a newer car and even replace the filter at a reasonable cost and even at a reasonable speed so they got the repair done in a single day.
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February 2023 by Ramesh Krishnan
Took my Mercedes Benz for a faulty sensor message. Erick said that the diagnostic costs $100. Dropped car off on Friday. They were supposed to be done Friday before closing or Saturday morning latest. Kept calling and found out they are closed on Saturday but said I can pick it up on Saturday.Kept calling on Monday and finally he called back and said they could not diagnose the problem and it it will cost me an additional $135 per hour for every extra hour of diagnostics. No limit on how long it will take is what he said. I immediately went and paid the $100 for doing nothing. Took it right across to the dealership. Although they charged $189 for the diagnostics they fixed the sensor issues within 30 min and I landed up paying just the diagnostics feesPlease avoid these people at any cost.Service: Auto engine diagnostic
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February 2023 by Sophia Maria
Paiden did a great job! I took my car in for some shaking when idling and he completely fixed the problem. Very reasonable shop time, price and completely resolved the issue. Would go back. 5⭐️
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January 2023 by Robyn Edwards
These guys have the patience of a saint!! My car is an import, and there is no dealership here, so they did warranty and recall work on my turbo charger. It was one crazy hurdle after another for them and us, back-ordered parts, crazy software updates, and a bunch of other stuff. They hung in there, got it fixed, and now my car feels better than ever when driving. 100% recommend!!Services: Electrical repair
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November 2022 by ken keane
This place replaced the clutch on a 2001 boxster S. Well they didn’t put the bolts back in right and snapped the block housing. They don’t know what they’re doing stay far away
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November 2022 by YETI “Pete Nuñez” SQUAD
Very helpful and always willing to help!Call Eric for your import needs! Thank you!
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September 2022 by Sabi Sabi
Very bad at diagnosing vehicles, they are trying to rip people off!!! Came to this shop and was quoted $2500 to “fix” the problem that our truck had, when we took it to another place after and it was fixed for $250 total. You tell them your problem, they will take advantage of you and find MORE problems to make money. Also mind you we paid $500 to have that diagnostic performed and they still said “it might not fix the problem, we’ll find out after”. Yeah, after I pay $2500 on top. BAD BAD BAD, not honest. Only like to make money on poor people that don’t know much about their cars.
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August 2022 by Teresa Marie
Terrible service and charged for unauthorized repairs. Not a very well run business.
