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April 2023 by Jermaine Young
Cecilia is awesome. She’s done my taxes for the last 3 to 4 years. at the Wallmark on 4th St., Lubbock, TX she is amazing always very helpful. I appreciate her and you guys for having her as a worker.
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April 2023 by Benny montez
Gloria Reina was great help we would come because of her
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April 2023 by Mel Roberson
Natalie was great. Very good team player and very polite.
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March 2023 by Ratana Locke
Excellent service. Knowledgeable, very dedicatedand friendly Tax Preparer/representative!
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February 2023 by Desalegn Woldeyohannes
Highly professional, it took them less than 20 min to file my tax return including waiting time. I highly recommend.
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February 2023 by Michael Watson
We were lucky to get in quick. The CPA was marvelous and was efficient and did not overlook any detail.
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February 2023 by Christi Siegel
Cecilia always does a quick and thorough job! Thanks again! Year #2 with Cecilia!
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February 2023 by Cassandra Briceno
Truly happy with the service I received very respectful and knowledgeable
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January 2023 by Crystal Vasquez
Gloria Reina was great in helping me to understand my taxes, she was very helpful in all ways and I feel comfortable with the outcome. She was great and very informative towards me and my filing.
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December 2022 by Kass Delgado
Cynthia did everything possible to help me get my return. So sweet & very helpful. She was very patient with me. I recommend coming to her again next year. She’s located at the Walmart on 702 W Loop 289 Lubbock Tx.
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March 2022 by Dr. Mozelle Martin
After using Turbo Tax for 10 years, I decided to change it up. So I went to H&R Block who treated me VERY unprofessionally, even after calling corporate and switching to a new tax preparer. I then went back to their office and picked up my paperwork. I immediately went to Jackson Hewitt. My experience with JH was a 180-degree difference from H&R Block! She was professional, knowledgable, respectful, and timely! BUT I was not immediately informed of the price that they charge to file everyone's taxes....which is $600. That's ridiculous for a simple 1040 so, I went back to TurboTax.
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February 2022 by Angela Ortega
Cecelia was my "Tax Preparer" , she had no idea what to do besides call her boss 100x to ask for directions! She questions EVERYTHING you tell her and doubts you. She's incompetent and her badge says "5 years experience" , maybe sitting inside of Walmart but definitely not preparing taxes. She became even more upset after I had to educate her with the IRS website on credits that were available.Jackson Hewitt is great, but she definitely is NOT.
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February 2022 by Noemi Martinez
Cecilia was a great amazing women made everything nice and easy! Explain everything so well! Thank you for a great help today!
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February 2022 by aharryyvanlegend Assonfack
Cecilia was very helpful and as some person ready to help everyone I love the way she help us even my dad that doesn’t understand French she figured out a way to help him
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February 2022 by Akeesha Hymond
I'm am so pleased with how awesome the workers are. Cecilia was such a wonderful and charming lady we laughed and laughed.. thank you
