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March 2024 by Kieran Atherton
Fantastic experience. Emily Dropps is an amazing person. Took great care of us.
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March 2024 by Jaron Van Meter
Lucy at Jared helped me select the ring that I was looking to purchase for my future wife. She provided exactly what I was looking for and provided excellent service for me. Thank you for making it possible to show expression of my love for my fiancé.
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March 2024 by Luis Lopez
Ms Emily Dropps was absolutely fantastic! She was very professional and made me feel like the best customer in the world with her compassion for customer service. ms Emily answered every single question I had and explained to me the process of how diamonds and jewelry are graded so that I could make understand without questions. I will definitely be coming back to see her personally! Bravo Ms Emily and Jared as a whole!
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March 2024 by Frank Stiles
Luis was so great as was all the Staff it was a Great personal touch the he gave me I’ve never been in a Jared store before but I’ll be back. Thanks Luis
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March 2024 by Andy simpson
Emily was the most helpful ring salesperson I’ve encountered in my time engagement ring shopping. She helped to find the perfect fit.
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March 2024 by James Parker
Emily was awesome! Very patient with me and an incredible help.
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February 2024 by Brian Lavender
Went in and was disrespected almost immediately, will NEVER buy anything from this place. Take your business to a local jeweler.
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February 2024 by Michael O'Keefe
Emily Dropps and Luzestrella Serrano were outstanding in helping me puck the perfect gift for my wife of 22 years. I so much appreciate everything they have done for me!
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January 2024 by Lorena Delacruz
Ms. Lucy was awesome!! She made the engagement process so easy. Finding a ring was like cake. I felt like I was on say yes to the dress.
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January 2024 by Angela Johnson
Loved our experience at Jared's in Lubbock. Emily Drops was very professional, and very kind.
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January 2024 by Brett Miller
Throughout the whole ring shopping and purchasing process Emily Dropps was beyond helpful and kind. She explained everything we needed to look for in a clear and concise way. She helped me find the exact ring I was looking for and made the whole process super easy ! It was an amazing experience.
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January 2024 by Campbell Andrews
We worked with Emily and she was the best!! They have amazing service and were beyond kind!!!
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January 2024 by Pantaleon Longoria
Emily, is the best out here in Lubbock for shopping for anything jewelry… she helped me find the perfect engagement ring. And now has helped me find the perfect band… and gave me all the credit with my wife… go see her and tell her the loud Mexican sent you.
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January 2024 by Diane Chewning
Husband gave me a beautiful pair of blue topaz studs from Jared on Christmas Day. Loved them. Next day, my sister noticed the left stud looked loose. I checked to see if the right one was loose also, and sadly it was missing. We have searched everywhere possible and it is just gone. Husband went back to Jared to see if there was anything they could help with as far as a replacement. We even offered to purchase a single stud, but was told that was not an option. Apparently insurance does not cover lost or stolen. I’m heartbroken as they were not cheap. Earrings were gorgeous, but backing was insecure and customer service was nonexistent sadly. I would not recommend Jared to anyone for these reasons. UPDATE!!!! I have now rated Jared with a 5 Star review! Kudos and many thanks to Crystal and Gracie for making this issue a very happy ending. I could not recommend Jared more and I am thrilled beyond words. You guys are the greatest. And we were told insurance does cover backing that comes off. I guess we were given incorrect information the first time.
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January 2024 by Elizabeth Owens
So incredibly disappointed. I was lied to about the warranty by an employee. I asked corporate customer service if there’s any paperwork that I could be sent about the lifetime warranty, and they said it was unavailable and the local employee should’ve sent it to me. I asked if I could find any info on the website for what I purchased, and they hung up on me.