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February 2024 by lauren trujillo
I recently ordered from this restaurant and only received 10$ worth of my $50 order. I called the service line and they did not help me to receive a refund for the equivalent cost for my missing order items. This is ridiculous and I am very disappointed with the service. The restaurant did not pick up the phone and I am now out $40.
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January 2024 by Britney Shedd
They don’t give you what you pay for when ordering the deals that they offer
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January 2024 by raul garcia jr
Ordered on the app... wasn't ready.. another ten minutes... go in to see and they forgot to make the pizza... these people don't know what they are doing down to the manager... why have a app if you don't even know what's going on... 45 minutes.........
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January 2024 by Tyson Earl
We were given an estimated pick up time of 7:57 to 8:02 - waited in the parking lot till 8:14 with no message saying it was ready yet. Went in the store at 8:24 only to have the employee make excuses of being short staffed and overwhelmed and said it would be 20 more minutes. At 9:05 walked into the store only to be told to wait and did so for 10 more minutes till getting addressed. So an hour later and the employee says he meant to give a refund back…absolutely piss poor service. No excuse, short staffed - get more employees - pay more to keep employees - get a manager who can hire fast enough to mitigate the turn over rate - beyond pathetic
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January 2024 by John Phillips
Pizza Portal all day long baby yeah!!! Talkin bout dat Pizza thin crust where it's at yo!
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January 2024 by josh h
They are usually behind and a little confused
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January 2024 by Lunatic_luvrboii
Food took awhile to show up and the service was slow walked up with my fiance and place an order the sun was in the corner of my eye and glaring we waited so long it was hiding behind the building across the street before we got word of our order the manager who I assumed talked to us since there wasn't any name tag I could see at first glance but guest due to his assertive and gentle approach tried to appease use with free breadsticks in order to apologize for such a long wait the food wasn't terrible but still took so long hope they fix that wait time but all in all wasn't terrible just could have been a better experience
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December 2023 by Lexi Aulgur
Raw pizza not once but twice seriously sad
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November 2023 by Yael Perez
I wait an hour just for a peperoni pizza that was already and 10 more made and ready to go and the workers just look at me??? service 0
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October 2023 by John Webb
My order today was the 7th time in a row that this location has marked my order as being ready and in the portal when it was not ready. I placed today's order through the app and set the pickup time for 7:00 p.m. I placed the order at 5:57 p.m. They had over an hour to have my order ready. I never received a notification that it was ready like I usually do. At 7:02 p.m., I checked the app and used the track your order feature to see if it was ready. It was marked as being ready at 6:52. I went inside to pick it up since it had supposedly been ready for 10 minutes even though I never got a notification. When I put the code into the portal, once again, there was nothing in the portal. Even with over an hour notice today, the order still was not ready on time. That would not even have bothered me but they marked the order as ready 10 minutes before I walked in and I still had to wait eight more minutes before it was actually ready. I got my food at 7:10 p.m., 18 minutes after they claimed it was ready. I assume they're trying to manipulate the system that tracks their speed of service in order to look like they're working faster for their superiors but this is unacceptable to customers. What is the point of having online ordering and a tracker and a portal if it's all meaningless and they will lie everytime and give you your food whenever they feel like it? I could understand this happening by mistake occasionally but this is an established pattern now. I waited to leave this review until today because this is now the 7th time in a row. Additionally, I already submitted feedback to the company before this public review and I did not receive a response so I felt that this is my last hope to try to stop this from happening again. To top it all off, I had to drive back to the store because they forgot the crazy sauce that is supposed to be included with my order. Up until today, I have continued to tip with every order despite the fact that my order is never ready when they claim it is. From now on, I will not be tipping any longer until the store gets it together and stops marking orders ready early. This never used to be a problem. I could always come in after it was marked ready and get my pizza. I suspect a change in management and that this manager is likely coaching his team to lie to make them look better. It's a horrible policy and should be stopped immediately.
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September 2023 by John W.
My order today was the 7th time in a row that this location has marked my order as being ready and in the portal when it was not ready. I placed today's order through the app and set the pickup time for 7:00 p.m. I placed the order at 5:57 p.m. They had over an hour to have my order ready. I never received a notification that it was ready like I usually do. At 7:02 p.m., I checked the app and used the track your order feature to see if it was ready. It was marked as being ready at 6:52. I went inside to pick it up since it had supposedly been ready for 10 minutes even though I never got a notification. When I put the code into the portal, once again, there was nothing in the portal. Even with over an hour notice today, the order still was not ready on time. That would not even have bothered me but they marked the order as ready 10 minutes before I walked in and I still had to wait eight more minutes before it was actually ready. I got my food at 7:10 p.m., 18 minutes after they claimed it was ready. I assume they're trying to manipulate the system that tracks their speed of service in order to look like they're working faster for their superiors but this is unacceptable to customers. What is the point of having online ordering and a tracker and a portal if it's all meaningless and they will lie everytime and give you your food whenever they feel like it? I could understand this happening by mistake occasionally but this is an established pattern now. I waited to leave this review until today because this is now the 7th time in a row. Additionally, I already submitted feedback to the company before this public review and I did not receive a response so I felt that this is my last hope to try to stop this from happening again. To top it all off, I had to drive back to the store because they forgot the crazy sauce that is supposed to be included with my order. Up until today, I have continued to tip with every order despite the fact that my order is never ready when they claim it is. From now on, I will not be tipping any longer until the store gets it together and stops marking orders ready early. This never used to be a problem. I could always come in after it was marked ready and get my pizza. I suspect a change in management and that this manager is likely coaching his team to lie to make them look better. It's a horrible policy and should be stopped immediately.
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September 2023 by Zaneta Nelson
Let me just say that I would give this Little Ceasars location zero stars if I could. I placed an order online and it got delivered, but guess what? No pizza! Bread and wings were in the bag but no pizza. So my husband went up there to find out what’s going on. The delivery driver was going to go back to get the pizza (mind you the food was already delivered 15 min later than it said it would be). My husband decided to just go up there and get his money back. Not once did they apologize for screwing up or anything. My husband asked for the manager and general managers name and they refused to give it to him. They said it’ll take up to seven days for us to get our money refunded. HORRIBLE experience, and unbelievably rude staff. Right your wrongs and at least apologize for the mess up that was YOUR fault. Then you refuse to give us the manager info? We will NEVER return and I’ll make sure everyone we know, knows to never go to this location. DO BETTER!!!
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August 2023 by Thomas Beep
I called before the closed several times and they never answered the phone, so when I went to drive to the store, they looked at me, and shut off the lights. Terrible service. They don't want to work I guess even though I saw pizzas sitting there.
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July 2023 by Jenn Phillips
The last three times I've gotten a pizza from Little Caesars it's undercooked. The dough is raw and it's soggy and I was underwhelmed.... I'm almost ready to give up on Little
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July 2023 by Kameron Owens
Babes its a pizza hut IDK what you were expecting Ist good cheap pizza get the crazy bread and marinaria
