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October 2024 by camila bonifield
Great customer service and support in buying items I needed online. Friendly staff, especially a nice young lady Railey who went above and beyond to get the items I was looking for and free shipping. I highly recommend this business. Clean and beautiful clothes for all occasions.
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September 2024 by Franz Reimer (Frank)
Friendly, highly recommend
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December 2023 by sarah lee
I love this shop. Customer service is also very efficient!
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October 2022 by M B
I love to shop at Loft in general but I particularly like this location. I usually come shopping without anything in particular that I need. I do like that after they see the “style” of clothes I’ve picked to try on that they can make further recommendations.
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August 2021 by Denise Brennan
My favorite store to shop
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June 2021 by Lauren Etheredge
worst customer service experience of my life, and that is saying something.
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March 2021 by Vernah Ramsower-Sprous
I went into the 8201 Quaker Avenue, Lubbock Texas location today to purchase a Lou and Grey casual wear set. I knew that many of the sets were 20% off with an additional 21% off through this weekend. When I was greeted, I asked where the sale items for these sets were. The sales person pointed to the area the Lou and Grey sale items were located.When I went to check out. Camilla the store manager started ringing up my purchases and I saw that the set I had picked up from the 20% off table was not on sale. I pointed to the sign on the table that was sitting right next to the clothing I picked out .She said only one item on the sales table got the sale price. I nicely let her know the signage was misleading. She made no attempt to remove or adjust the signage and apologize for the misconception in advertising. I also revieved very little customer service while in the store.Therefore, I told her I would not be purchasing anything from her store. I also took a picture of the signage as I left. I'd post that on this review if I could. I really like the clothing here, but not the customer service and misleading advertising!Vernah Sprous
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January 2021 by Meredith Caudle
I have bought plenty of clothes at Loft because I love their petite section. After today, I will NOT be back. The customer service is nonexistent and the young women working are rude. There are too many clothing places in Lubbock to waste anymore time at Loft.
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August 2020 by Walker Tubb
It's fine for what it is
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March 2020 by elizabeth vela
Over priced
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January 2020 by Irma Gwin
Great deals ?
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December 2019 by R H
I always get incredible service here. Kelli and her girls are top notch.
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August 2019 by Athos Colon (Athos III)
Sodosopa welcome home
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August 2019 by Athos Colon
Sodosopa welcome home
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January 2019 by blessing ugwuanyi
Nice.Shopping the final sales
