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March 2024 by Austin Baccus
As many other 1 star reviews have stated; these people will sweet talk you into a membership. And then when you decide to cancel, the manager, who is supposedly the only person capable of cancelling a membership, is miraculously never in and never calls back as requested. I will say the massages are good, but this really rubbed me the wrong way. (My wife made me add this bad pun) Choose wisely my friends.
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March 2024 by Joe Gomez
My shoulder was in pain and McLain did a good working out the in the muscle.
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March 2024 by Kanice Newton
McClain is great!The music is too loud. :)
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January 2024 by Michelle Tarbox
Indy (Nathan) is an exceptional therapist. He is focused, thorough, and intuitive. He is the best massage therapist I’ve ever had the privilege of being treated by. I can honestly say that receiving massage therapy with Indy has improved the quality of my life ! He is a gifted therapist!
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January 2024 by Tanya Chadwick
Awesome massage! I love Nichole… she always does a great job!
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January 2024 by Angela Roberts
Heather worked on specific areas that I asked for. Helped me so much!
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January 2024 by Jaela Brownfield
Message took all the pain in my back away. Very professional masseuse. “ND” thank you.
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December 2023 by Brandi Weathersbee
I purchased a year membership, paid in full on the day of purchase, as a GIFT. I have now been charged for 4 months ($280) for a membership I do not own because my card was kept on file and added to person's account the gift went to. I made it clear my intention was to make a one time purchase of this gift that was not for me and I would not have anything else to do with it. Yet my card is now a part of someone's account and they wont remove my card without the other person's request. Yes, you heard that right, they will not stop using MY card unless the other person cancels their membership or updates their card information. I was not given the option of a gift card, or I would have gone with that option. When I contacted Massage Envy they said I signed a contract (not sure what kind because I do not have a membership) and that this is what I agreed to with that signature. From the start it was clear to the staff that I was making a one time payment and my card should have never been kept on file or added to someone else account which now depends on their goodwill to fix. They will not refund my money and suggested I try to get my money back from the person with the membership. I have seen numerous other reviews about people having issues cancelling their memberships and still being charged. I would stay far away this place.
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December 2023 by David Flores
Everything was great. My facial was great and I feel so much better.
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December 2023 by Diane Mann
Very good
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December 2023 by C-T Hill
Do not buy the membership here. I canceled my membership 3 months ago and am still being charged. I have made multiple calls and sent several emails to have this corrected, but I never receive a call back or any returned emails. I have asked to speak with the manager or owner and was given a phone number, that no one ever answers. Very poor customer service. I am shocked that this owner is still in business.
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December 2023 by Deena Still
We emailed them everything they asked for and canceled the membership on Oct 24 after 1 year. They confirmed over the phone it was canceled. I asked for something in writing and emailed requesting proof because of how sketchy they are and they will not respond but keep billing my credit card. My son graduated so we can't use it. I have invested hours trying to cancel this and they will not call me back so now we are having to dispute it with the credit card. Buyer beware this is the most dishonest business transaction we have ever experienced. -Deena
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October 2023 by Nikki Danielle
I recently had the pleasure of receiving a deep cleansing facial and I couldn't be happier with the results! From start to finish, it was a revitalizing experience. The esthetician, Priscilla, was incredibly attentive. She took the time to analyze my skin type and address my concerns. Post treatment, Priscilla recommended an easy regimen with products tailored to my skin type which I appreciated. I left with my skin feeling much smoother. Even a week after, my skin still had a glowing complexion and I noticed improvement. Thank you Priscil! Highly recommend.
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September 2023 by Nhea Beck
Priscilla is AMAZING! She is so knowledgeable abt skin & gives great product recommendations and advice based on your skin needs. Definitely book with her if you want a great facial experience!
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September 2023 by Beth Wilks
Priscilla is the best! I have been using her since she started at Massage Envy and have gotten to know her and she is so sweet! Always knows just what my face needs!!
