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April 2024 by Victory Ochoa
They forgot all the nuggets sauces but food was decent
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March 2024 by Charlie D
By far the worst McDonald's in Lubbock.
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March 2024 by Dr. RGIII
Let’s be honest, have you ever seen a McDonald’s with this high of a rating? Believe it.UPDATE:I literally brag about this McDonald’s to people across the country as the best I’ve ever been to, and based on this location alone I defend McDonald’s generally. Tonight though (03/15/2024), the doors were locked at 8:50pm on a Friday!!! My mobile order that I submitted for pickup at the counter was thus being held hostage. I ordered fish too, risking cold fish for dinner if I was otherwise forced to get in a long drive through line, so I let myself inside got the food and left. If it happens again, there’s no reason to return…
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March 2024 by Brandon Mitchell
Let’s be honest, have you ever seen a McDonald’s with this high of a rating? Believe it.UPDATE:I literally brag about this McDonald’s to people across the country as the best I’ve ever been to, and based on this location alone I defend McDonald’s generally. Tonight though (03/15/2024), the doors were locked at 8:50pm on a Friday!!! My mobile order that I submitted for pickup at the counter was thus being held hostage. I ordered fish too, risking cold fish for dinner if I was otherwise forced to get in a long drive through line, so I let myself inside got the food and left. If it happens again, there’s no reason to return…
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March 2024 by Diedre Arrellano
I cannot even give this McDonald's a half a star. I would be being too generous. I used my app to place an order on Feb 21st, and once I sent it, I realized that it was the wrong location. I called the location where I placed the order, and the lady that picked up, informed me that if I did not pick my order, the money would automatically refund my card in 2-4 hours. Well, here I am March 13th, still waiting for that money to be refunded. I have spoken to corporate office as well as a manager at the location. And they just point the finger at each other. Today I called the corporate office and was told that they r still waiting for store to send paperwork for refund, and the manager (who I swear is a new hire) said that only corporate knows about app and refunds. It's getting really tiring fighting this battle but I will either get my money back or get it back with interest when the Judge orders the refund. I will not eat at any McDonald's until this is resolved, maybe not even then. Get it together people!! And send me my money!!!!!!!
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March 2024 by lazy maggy
this is literally the best mcdonald’s ive ever been to. the staff is so nice and they make me love my life. everyone else on here complaining is mad just to be
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March 2024 by Joshua Mendoza
Great people great
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February 2024 by Christina Flores
Need to add more ice in the drinks, need to tell the employees to be more friendly not with a attitude and rude like they don't want to be there for there
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February 2024 by Zoe Carpenter
natalie is an angel and the kitchen staff never fails to impress me!! love this
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February 2024 by Michael Rael
I was hungry! Drove up to windows paid, next windows received my order, within 4 minutes! Great personality, and gratitude !
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February 2024 by Dizzy Marie
Great Great crew. They just always have high turn around due to corp not understanding they are 1 of 2 in lbk that are open 24/7 so anything after midnight be prepared to wait minimum an hour for anything.
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January 2024 by At Jnkml
I’ve gone here a good handful of times and I don’t plan on ever returning again. Every time I have ordered from this location (online, in store, and drive thru) I have either not received my full order or things will be done incorrectly (sizes especially) and will have to go inside to ask for them to correct this. Asking for refunds from here never works out as there always seems to be a reason they can’t do so whenever I go in with my receipts asking for one. I don’t encourage spending money here.
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December 2023 by Martin Salinas
Great people there. Fast and on pointThe manager there was very nice!!
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December 2023 by Sylvia Menefee
Excellent
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December 2023 by rene a lopez
Double check your bag. Especially for sauces if you get nuggets. Never fails at this location
