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March 2024 by angelica Follis
Employees here at this visit were a bit friendlier than some McDonalds. Professional and
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February 2024 by One Take
Soooo ridiculously slow even when only person there, even with leaving home with plenty of time before work, waiting for them to make order can cause you to be late.... by far the worst in town.
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February 2024 by Jade Long
WORST MCDONALDS IN LUBBOCK. Ordered food online and the order was completely wrong. When I called they had attitude but offered to send me back the right order yet I never received it.
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February 2024 by Adam Mendez
Trash mcdonald's ever manager was being rude as hell and my food was cold 0 stars from Mr never coming here again!!!
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February 2024 by Melody Battle
I take my grandson to McDonald's every Friday night, and I was going to the one across from the mall on Slide. The hateful lady manager who works in the evenings was so evil I had to switch to coming here. I am so glad I started coming to this one instead where the staff is friendly, the restaurant is clean, and the play gym is alot bigger, good job at this McDonald's!!!! The only thing bad about the play area is that it's freezing in there and employees don't have a clue how to make it warm.....they are clueless about how to turn up the heat for the children and babies!
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February 2024 by Paul Cass
Nobody at front counter so i left, hadnt eaten chicken nuggets in years, wanted to try, well just have to wait a few more. Slide and millwaukee loc. was the same.Also had 2 big groups walk in 1 prior and 1 after i left. GOOD JOB!
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February 2024 by Tamara Britten
As I make this review I am still waiting on ONE strawberry cream pie! It has now been 13 minutes!! GEEZ!!!
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January 2024 by Andeleina Maddox (Andel)
This used to be a great place for food, but now every time I come here they forget something. Also the food is just terrible now.
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January 2024 by G S
McDonald's is consistent. If you like the food, you'll like it here as well. I ate here with my parents and my daughters, so they could play. While eating, a young man named Parker checked up on us multiple times while he cleaned up and took care of the restaurant. If he is not a manager, it's obvious he wants to be one. He was kind and worked hard. I hope his managers see his potential and reward it. Good employees are rare these days.
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October 2023 by Valentin R.
Service was terrible all around. Drive thru cashier was not attentive as well as manager when I shared that I was missing half of my order. Worst McDonald's experience I've ever had after waiting 20 minutes and seeing everybody order after me get their order before me.
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October 2023 by Bailee A
We did a mobile order at 4:10am and we pulled up to get our order at 4:20am. We were told their system was updating and we couldn’t get our order. It would be at least 15-20 mins. We ended up waiting 40 mins for the system to be done and when we pulled up to get our order our bag was basically thrown out the window at us. We asked for ketchup and our drink that we ordered. Took another 5 mins to get our drink and in that time we looked through our bag to make sure all our items were there. I’m glad we did because we were indeed missing an item and when we told them they said “we put everything in there” as if we were lying, we proceeded to give them the bag back so they could check for themselves, they come back 5 mins later with our missing item and the rest of our bag of food. This was the most ridiculous thing we’ve ever experienced at a McDonald’s. The employee who took our bag back through the window didn’t even apologize or anything for the missing item. We will NOT be back to this location ever again after this experience.
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September 2023 by Pilar Martinez
Ice cream machine was out of order. They should do away with ice cream. Due to never having any available.Parking: PlentyKid-friendliness: AlrightWheelchair accessibility: Available
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September 2023 by Jeannie Henderson
Sitting in the drive through now doing this review for 2 sodas and have been sitting and waiting 10 minutes. This is a very slow location.
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September 2023 by Sandra Smith
Never had an order that was right. Im always missing items, and when I go back to get them I get ignored and I never get an
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September 2023 by Ruiz Abigail
Absolutely love this McDonalds in Lubbock great service with friendly attitudes and fast