-
March 2024 by Xiaomei Shu
Carol and Meridian Property Management have been helping us to manage our rental properties for years, and I can confidently say they provide the best service in town. One of the standout aspects of their service is how they handle difficult situations. We've had our share of tough problems with tenants, ranging from late payments to maintenance issues. Carol and her team have consistently handled these situations with tact, efficiency, and a level of expertise that is truly commendable.Their communication is another area where they excel. We've always felt well-informed and supported. Carol and Meridian Property Management have consistently gone above and beyond to ensure our properties are well-maintained and profitable.If you're looking for a property management company that offers a comprehensive, hands-on approach, look no further than Carol and Meridian Property Management. Their commitment to excellence, combined with their extensive experience in dealing with the complexities of property management, makes them the ideal choice for any property owner. I wholeheartedly recommend their services to anyone looking to minimize hassles and maximize the value of their rental properties.
-
February 2024 by chloe trull
If I could give 0 stars I would. They misplace money that has been paid to them and continually go against everything they say they will do. They are money hungry and will do anything to screw you over. I DO NOT RECOMMEND GETTING IN ANY KIND OF CONTRACT WITH THEM.
-
December 2023 by Susan Puckett
Extremely courteous and very friendly. Will answer your questions and give you the best service possible.
-
October 2023 by Pamela S.
‼‼caution‼‼ do not apply for residency nor enter into or sign a lease agreement here at meridian park apartments until you have at the least googled the resident complaints filed against meridian park apts & the boulders at lakeridge along with other properties in lubbock who are unfortunately operated by macdonald property & management. several complaints have been filed into the courts both privately & by class action suits by lawyers representing residents who have faced the misfortune of signing on the dotted line with this unscrupulous property management company & the leasing agents they employ.
-
September 2023 by Thelma Tovar
We moved about alil over a week ago. They have been on top of things. As you know, when you move into a house that is very old, things have a tendency to have lil issues, but they get someone right away to fix it. I would recommend them for landlords.
-
September 2023 by Omar Abdelwahed
Management company took $300 from our deposit for cleaning fees, however we left the place spotless and better than we got it. Cleaning fee was due to dust on a ceiling fan that was there when we moved in. Although they didn’t leave the apartment clean when we moved in they were extremely nit-picky when move out time came.Our dishwasher also broke several times, and they would often take weeks to fix it, and it would break again shortly after.Very disappointed in this company, be very careful with them and make sure to note every little speck on the move in form, they suddenly seem to have unachievable cleaning standards after a tenant leaves.
-
September 2023 by Mohamed Abdelaal
House was actually really nice but they will scam you on depositIts like a no choice, its gonna happen either way$250 cleaning fee for “upper side of ceiling fans not clean” cant make this upGave back house sparkling and in better condition than what i got it in yet they came up with that somehowUnfortunate after paying like $20k in rent and a bunch of random fees
-
August 2023 by Eliza Anderson
Would give zero stars if I could. Left our duplex in better condition then what we found it. Was promised a completely different floorplan and grass backyard when we signed the lease and toured the model. Was only there for a year and got a fraction of our deposit back. Got charged an absurd amount for cleaning fans because they just could not admit we left the house in perfect condition. We turned in our keys with a forwarding address yet our check was sent to the house we MOVED OUT of. Yet we have to pay the reissuing bank fee to get a new check... how does that make sense. The houses were cheaply made and and the management company especially Carol was unhelpful and unwilling to work with you.
-
August 2023 by HIILANI SWINBURN
I paid the full month of June and told my landlord I had moved out on June 3rd, but I have a security system in the unit and the company will be coming back to remove it in a few weeks. They ended up removing the equipment and throwing it away. When I called to try to locate my equipment they told me it's gone and there was no way to locate it. This equipment is financed and I still have $2,200 left to pay for it. Considering I paid rent for June 1st- June 30th they should have never started the make ready process until after June 30th. They stated someone moved in on June 26th; it is illegal to charge two tenants rent simultaneity in the state of Texas. They did not prorate my rent amount so if they wanted to make ready the unit sooner, they should have prorated my June rent and notified me. I am leaving this review to have someone contact me in regards to compensation for my equipment before I file a small claims case. Thank you.
-
August 2023 by Alyssa M.
Awful! Do not rent from them. They are scammers and cheap. Trying to get a deposit back has been a chaotic mess. $150 to clean fans?? $25 to remove the washer hose?? Ridiculous. My roommates tried calling the office and was hung up on at least 2 times. Do i have to say anything more but UNPROFESSIONAL. On top of all this, we were told we would have grass in our backyard when we moved in and we get gravel. The model home that was shown to us was way better than the unit we actually received.
-
June 2023 by Michele Akecheta
Bait and switch. Sent an application fee for a specific property - they responded that someone had already placed a deposit on the property so I asked for a refund. They said no refunds but they could put me in another property. Totally unethical!! Stay clear!!
-
May 2023 by Shareda Jenkins
Great customer service
-
February 2023 by Enoch G.
Our place we rented from is now uninhabitable an we were told to just move out, now the place I'm gonna rent from the deposit is higher and rent is higher an no help from owners as well. Asked for papers showing that they are breaking the lease an refused to give us one. We will be using our tenant rights and going to civil court do to these actions.
-
January 2023 by Timmy Williams
I have no renting experience and they got me into a place as soon as my paperwork went through and I paid the fees that needed they worked with me on such short notice I'm very impressed with the company
-
January 2023 by Jonathan Mcguire
We were looking for a home to lease on a Friday & found one that same day and was able to move in the following wk, thanks to Meridian Prop Mgmt. Easy to deal with, very friendly & professional staff!!
