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October 2024 by Isaiah
Have never had issues with metro pcs until i came to this store ive paid my bill 2 weeks ago they have not turned my phone on the store employees refer me to the customer service line the customer service line reffers me back to the store
I have
1. Paid my bill
2.went to the store to try n figure out why my phone is still not in service 4 times
3.spoke with customer service 5 times
And my phone is still not on and apparently there is nobody that can help me what a joke 😂
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August 2024 by Carlos Orihuela
Simple, you agree to a plan and the next day they change it to charge you more, they simply do not respect the agreements.
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June 2024 by Monique Smith
Been with Metro for a long time. The service as well. My internet is great. But the prices are getting so ridiculous. For existing customers to upgrade it's ridiculous. We are paying more than the new customers. You would think they would want to keep all the customers they have right now. The flex plan that is stupid. You can pay $50 for the main line and then $35 each line after that. And then you have to have it for a year before it to even kick in. So I have four lines that's over $100 more they want you to pay for a year before it kicks in,when I'm already playing 150 for my phones and internet. I don't know who came up with that idea but there stupid. Bleed the people dry.
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September 2023 by Ruben Gonzales
Went in this store today never had a problem with the employees but I always pay 155 because my bill is 150 she changed me an additional 5 extra dollars and the text message shows the 150 and the receipt shows 155 + an additional 5 dollars so the employee now is saying we have no recollection of us going in the management needs to keep an eye on their employees or Metro is going to start losing customers
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June 2023 by Gary Pringle
Always good, constant , dependable ,people stop damaging the air hose ,it's a great costumer service for free,
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May 2023 by Jennifer R Noland:Munds
They are great here!
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April 2023 by Carlos R or Charles R Castro
Man I have been having so much trouble with a phone and a tablet. Hard to get your money's worth when your phone or your tablet only works half the time!!!
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April 2023 by Jennifer Noland:Munds
They are great here!
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December 2022 by Mimi Castillo
Got my phone doe $105! And I love it!
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November 2022 by Raul Quintero
Good people and good service
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October 2022 by Steven Gonzales
Extremely professional great people all around they will help you with all your mobile needs
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October 2022 by Bossea Outlaw
Need more big phones
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August 2022 by Lisa Robledo
Very helpful and so friendly
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August 2022 by Angel LaNell Daves
I was very happy with the service I received not only did I get a free phone but it was fast and the price was right. I may even consider getting a second line. Thank you I'll see you again soon
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August 2022 by Jacob Medrano
Helping staff
