Mighty Wash Operations
Car WashHours:
6520 University Ave Suite 3, Lubbock TX 79413 Hours
About Mighty Wash Operations
Mighty Wash Operations receives mixed reviews regarding its car wash service. Many customers praise the friendly and helpful staff, describing employees as courteous, kind, and amazing. The corporate office is noted for being very responsive and helpful with account issues. Several reviewers express strong personal loyalty, stating it is the only place they will take their vehicle because the employees always do a wonderful job. The team and managers are appreciated for being friendly, smiling, and ensuring they remove all bugs from vehicles. Customers often feel they get what they pay for and cite great prices. However, other reviews indicate significant inconsistencies and a decline in service. Multiple customers report that their vehicles, even when lightly soiled, are not cleaned properly, with many bugs left and drying performed poorly. There are complaints about malfunctioning equipment, such as tangled air hoses with missing protective ends and low air pressure at vacuum stations. A recurring criticism is a perceived lack of supervision, with the business seeming to be run by inattentive staff with poor work ethic. Some long-term customers, who initially switched to Mighty Wash for its superior service, now question their decision due to missed spots, neglected tires, and an overall drop in professionalism and integrity. The experience is described as a hit and miss, though still considered more consistent than some competitors.
Most Recent Reviews
September 2024
Mikala at corporate is amazing and so sweet! Any time I have questions she is willing to answer them and help in any way she can!
July 2024
I been trying to give Mighty Wash in lovington a review! But it’s not letting me.. So I want to let y’all know that I come in everyday to that wash and the team and manager’s are so amazing. The way they smile and wave and make sure they get all the bugs is so awesome!! I always get what I pay for!
March 2024
Something is always down and it never reads my plates so I’m stuck at the kiosk with everybody behind me. You call for help and no one comes so you have to leave your car there and go flag a worker down. There vacuums are always broken , every location practically. Would not recommend
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Other Information
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- Lubbock, Texas