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June 2025 by Manuel Rodriguez
I’ve had the pleasure of working at Mrs. O’s for the past two and a half years, and I’ve truly loved every minute of it. This experience has given me countless opportunities to grow both personally and professionally. As I make the transition from childcare into the elementary school setting, I’m incredibly grateful for the support and encouragement I’ve received from the amazing team at Mrs. O’s.
The kids were the best part, every day with them was a joy!
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May 2025 by Eric Walker
Mrs. O’s is by far best childcare in Lubbock.
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December 2024 by tish mcdonald
Very nice and secure daycare facility.
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August 2024 by Amber Milam
I’ve seen many negative reviews and I personally have never had a single bad experience here and have nothing but great things to say. I started my son here in 2022 when he was 7 weeks old and now he is 2.5 and I have my 7 month old daughter here as well. I have never felt like my kids were in danger or unsafe here. I have been intentional on getting to know my kids teachers and all the directors. The communication is 10/10 and they always do a fabulous job sending me pictures and updates of both of my babies throughout the day. My son gets so excited to go to daycare and see his friends and teachers. He even runs to his teachers and friends for a hug when he sees them. My daughter smiles at everyone who loves on her and especially her teachers. Everyone treats my babies like one of their own and it shows in how my babies react to them. They reach out to me immediately if one of them gets hurt or if something happened or they get sick. They have helped potty train my son and have even showed me some tips and tricks with things I didn’t even know(first time mom). It’s always so clean and organized and I have been very pleased with the care Mrs.O’s has provided for my two kids. We love it there.
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June 2024 by Mariah Perales
I’m a social worker for a hospital and I have sent many different people with different conditions/backgrounds/illnesses to many different facilities throughout Lubbock and New Mexico. Sometimes those people return to the hospital with either a horrible or absolutely amazing experience/stories from the previous facility. I always get asked by family members “if it was you where would you send them?” And I always tell them about the differences in opinions I have received and we won’t know how they will like the facility until/if they try it.
I have read some pretty disturbing reviews on here that I pray were resolved and peace has been brought to the writers, but also ones with love and appreciation.
I didn’t read reviews before enrolling because I knew there would be bad ones, we just called and had a tour and have loved it since. My son has had a few accidents here and there (as a new toddler would) but he is learning so much and the staff adores him just as he adores them. We have had maybe a handful of bad drop offs where he cries and doesn’t want me to leave, but 98% of the time he is excited to walk in the classroom and sit in his little chair and wait for breakfast. They feed him well, keep him safe, and have called me or messaged me anytime something happens whether it’s his mood seems a bit different than usual, he needs more clothes (tummy bugs are no joke lol) or if he hurts himself no matter how minor. My son has never shown any signs that he is not being treated with love and kindness and I have a strong peace of mind when I’m at work that he is okay.
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April 2024 by Rebekah Michelle
The worst employer I've ever worked for in 15years of child care, Mr Todd Overholser is NOT an honest man as he claims he was, and cheated me out of my money when I had to quit due to my daughter having medical issues. I'm a single mom of two.Before I started work over the phone he agreed to pay me at $11.00 per hour when I got my first check, the pay rate was $10.00 without my knowledge. The week after that my check dropped to $7.25 I ended up quiting and needed my last check at first he stated he wasn't s required by law to pay me my full amount owed because he's within his rights dropping my pay without my knowledge. He insisted that I get dept of labor involved and to file a complaint. I was short $134 (21hours of work) when I picked up my check today I was only paid for 12. So now I'm still short $42 (12hours of pay). I believe I am not the only worker that his company has cheated people out of thier money. I am getting the better business bureau involved with the a complaint to the irs to audit and investigate this company for fraud.They also threatened me with a lawsuit for mentioning anything bad about thier daycare
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April 2024 by T
I worked for Mrs Os for 2 years (2021-2023) and bounced around the locations. Overall id say look elsewhere for childcare. They only care about the money. They charge families so much for food and barely feeds the kids anything, a cracker or two in the morning and small portions for lunch (one chicken nugget or two bites of mac and cheese) the kids always complained they were hungry. They rushed through curriculum and if the kids didn’t do the worksheets the teachers would let other kids do them for another child or the teacher would just scribble on them and move on. I believe the curriculum was age appropriate but the amount forced on to the kids seemed ridiculous, they were required to do a packet of 20-30 pages in 5 days but you had one hour in the morning to get 11-18 children to do 4-6 pages each everyday and correctly (very impractical) while also teaching basic skills like letters, numbers, colors. There was never any set schedule and they allowed certain teachers to do unlimited screen time and then would constantly get onto others for doing the same thing. They forced 2 teachers outside with triple ratio to hide the fact they didn’t have staff and had too many children. It was winter and children were freezing being outside for the entire afternoon 2pm-6pm. And if it wasn’t winter it was boiling outside and kids would throw fits about not wanting to be outside but I couldn’t take my class inside. I also shared what hours I was available out of the day and I wanted less than 40 hrs a week and didn’t want to work after 5pm ever and they never made that happen and i was constantly late to other priorities because they needed me for ratio but would send home employees that arrived after i did in the morning. I respected them for a long time until I realized they were just money greedy and only respect employees who go along with their greed. Lots of teachers (when i worked there) had videos of their abuse to kids and would share them around with each other and nobody did anything about it except make stricter rules about phones in the room. (They don’t want the abuse documented) I quit because I was tired of seeing the abuse of employees and children.Also worth mentioning that they threaten employees with lawsuits if they try to talk their daycare and started implementing a form of NDA to keep employees quiet. Don’t take your kids there and definitely don’t work there.
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July 2023 by Michael rivera
My daughter went here before Covid it was nice in person meeting at first but Mrs. O definitely showed her true colors eventually I came back to the reviews looking again for a daycare wondering what happened just to see if I could remember why we took her out and after reading some of these reviews… well it’s kinda what I remember she was b****.
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June 2023 by Criss Payne
Lots of info here but worth the read!My daughter attended Mrs. O’s from the time she was 4 months til almost 2 years old. For the most part the teachers at Mrs. O’s are loving and caring of the children in their care. My daughter always came home with a clean face. I’d receive picture updates of her day from time to time. I felt most confident when she was in the infant classroom. Her teachers were attentive, shared her day honestly, and allowed me to share ideas on how to make everyone’s experience there better.After my daughter moved to the next class up, I noticed a shift. At one point, parents were asked to pay a fee of $135 to cover their special food days ($60) and a curriculum fee ($75). I didn’t mind paying a fee as many schools have that. However, the “school work” my daughter was sent home with was not age appropriate. There were coloring pages the teacher colored for her, and were about things like the life cycle of a frog and the number 57.I express my concern to Melissa, the owner, that the curriculum wasn’t age appropriate. She agreed to have her teacher revisit the lesson plan. No changes were made.There were other small annoyances. Things like the daily report never changing. It was almost identical from day to day. Even if she had a miserable day “happy” was circled under her mood.However, there was one major instance that moved me to remove my daughter almost immediately.In April there was an Easter Egg Hunt that was open to all families of the facility. On the way out there were characters that we’re dancing and taking pictures with the kids. They were not hired by Mrs. O’s but they stopped by. The directors were out there looking at them and taking pictures.My older two children went to say hi to the bunny and peep and there was a little girl out there, probably 3 years old. As we started leaving, she started following and ended up wandering in the street as we had to park the next business over. I took her back towards the daycare and we were looking for her parents and couldn’t find them. I finally went to a director asked “have you seen her mom?” She looked around her and said “oh no, I don’t think she’s here yet.”Unfortunately, this meant that the little girl was left to wander outside of the center on her own. If we didn’t see her, or if I was a crazy person, who knows what would have happened. The director apologized to me and told another director to take her in. I filed a report the next day.I talked to Melissa the following Monday and told her I would be taking my daughter out. I told her my side and she said she knew what happened. She lied to me and told me a story about how the child’s father was actually there and he got distracted and the child slipped out.When I told Melissa I was still taking my daughter out, she said “I can’t believe you’re going to punish us like this! After we’ve built a bond with her, you’re just going to rip her away?!” It made me so uncomfortable I had to stop the conversation and leave.On the following Thursday, I received a call from the mother of the child who was left outside. She let me know that she only found out about the incident the day prior and was only notified after she was contacted by an investigator, so she wanted to know what happened. I learned that Melissa lied to me. Neither parents were there until about 20 minutes later when the mom picked her up. She went 5 days without anyone telling her. The child was left outside alone without any adults.Melissa lied to me and she lied to the parents of the child by not even mentioning it to her. They wouldn’t have known if a report wasn’t filed.Mistakes can happen and we can learn from them. But the fact is that Melissa lied about a critical situation and did not follow proper procedure. She tried to sweep it under the rug and tried to save face. If she had taken ownership of the situation and immediately notified the parents, that would have been fine. She is hiding evidence from investigators as well. I would never recommend any facility owned by her.
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May 2023 by Dominique R.
Great learning academy/Daycare we highly recommend it. They take care of their staff and the staff takes care of our children. Over the past 8 years I've seen great growth in Melissa's management, team staff, updating the facility for our growing children & academics. This is a family own business and not a corporate where you get no answers like other local daycare's I've been to. If there's a problem, she always finds a great solution and works with her staff and parents. Our family and friends recommend Mrs. O's Learning Academy for your love ones!
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February 2023 by Bjammin Munoz
We have used 3 different daycares in 4 years, and not every daycare is for every child but we have noticed a tremendous difference in potty manners, tracing letters,ECT. Mrs O's is the daycare for our kid. Thank you to all the staff
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December 2022 by Anjela Tavarez
I was a teacher here and they abuse the kids, I reported and they fired me the next day.. your kids are NOT safe here
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December 2022 by Paige Winnett
I have had good interactions with Todd one of the owners. My interactions with the director were alright. Their problem solving skills aren't the best and mainly involve putting your child in a high chair for x amount of time, not supervising the children and blaming a 3 year old for the reason that they are loosing too many employees. Honestly I should have moved daycares when I had the chance. I walked in today to pick my son up and he was in the room being held down by the staff. I have had to pick my son up on so many occasions and felt as if I was the one to blame for them having too many kids and being understaffed. I had really high expectations for this childcare center but have been let down.
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December 2020 by Jovaan Rue
Our son has been here since he was about 3 months old. He is now 2 1/2 and talks about wanting his teachers and friends when we're home, which gives me piece of mind knowing that he loves them. As for education I can remember counting to "3" with him and one day he decided to finish and go all the way to 10! That was all Mrs.O's! I do not feel that I drop my son off at daycare to be watched, his day full of fun and learning activities.
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December 2020 by Kelsey Walters
Being a single mom it is tough to find a daycare you can trust, but the staff at Mrs O's has been a God send! My son has only been there a month and he has already adjusted to the schedule and is sleeping thru the night at home!! Megan is fantastic with communicating any issues and sends me pictures of my son as well! I would highly recommend Mrs O's to everyone i know!!
