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October 2023 by sydney bounds
Wow!! This is the best palm beach I have been to thus far! I am so mad I failed to catch the employees name this morning, but she was amazing! The whole store is so clean with great customer service. Can’t wait for my next spray.
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October 2023 by Stephanie Estrada
Live the girls, they are always helpful!
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June 2023 by Ahh Laura
I was charged a late fee even though I updated my card on file. My card was stolen so I got a new one. It’s not my fault that the bank sent it to me after the 25th. I updated my information on the 27th once the billing cycle came, my card never got charged, so I went in Slide Road location in Lubbock Texas. Maddie was the one who took my card when she took my card. She never told me that when I was updating it and since it was after the fifth I have to pay a $10 late fee then when I came in and said it hasn’t been charged yet on the fifth of the Next month I had Maddie and I said maybe you entered my card information wrong she goes oh no I wouldn’t do that and then she looked in my file and was like oh your card wasn’t even updated but I can call customer service for you and try to get it figured out and I can Print you a paper that shows that I sent it in I went tanning after came back from tanning. I asked another girl if she had the print out for me. Maddie came over and said no I didn’t do it. I guess I can’t do it for you have to do it yourself with an attitude, super unprofessional, and then I’m like well you said you could do it and you’re the one who took my card on file last time I didn’t I don’t understand why I’m having to pay, she then got loud with me with an attitude and said I’m not lying to you. I said there’s cameras in here they’re gonna have to rewatch them. It’s not my fault if my card was stolen and when I come back to update my card, it was two days past a billing cycle. I shouldn’t have to pay $10 of a late fee when I’m not late. My card was shut off and stolen and this is when I got a new card back that is not my fault. Also she should not raise her voice at me, be unprofessional or uneducated after she looked into the file more. She realize she did update my card in May, some of the staff needs more education. This would be Maddie and she also needs to not talk to customers in such a rude manner unprofessional staffing
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May 2023 by Melissa Medina
Super friendly staff; very informative; our first time w/spray tan; explained & offered Lots of great advice; results were just as pretty as she said they would be! Highly recommend! Well definitely go back!Services: Tanning
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January 2023 by Geina Harding
The girls at the salon are all so nice and friendly. Always get in and out. I tan at the 4th and slide PBT.
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July 2022 by Donna Jones
Clean, friendly, excellent hours available, and decent price.
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June 2022 by Gwen W.
I have been using this tanning salon for 2 years and have been very pleased with both the results and the service. The girls are always helpful and polite, and the salon is always clean and neat. If I ever let them know something isn't working, like the sprayers on the bed, it is fixed the next time and they remember to tell me. Kudos to a business that does a great job with customer service!
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April 2022 by Bonnie Sambrano
Happy to be tanning before summer. I did there survey they sent bc I was charged to much. I did the coupon free month with silver package. I was told was free but has I look at my acct says they are going to charge me 27.00. so I need someone to fix this has a supervisor. I'm don't owe that so please fix ASAP ty love tanning here on 4th n slide. room's are cleaner now with the new staff.
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July 2021 by Tracey S.
App and website say open till 6 today but I show up and they closed at 3 per "new hours". Guess mgmt didn't care to update elsewhere. Too bad.
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June 2021 by Cory Sandefer
Not really into tanning but wondered a little color as the summer started went in and dealt with Willow who is absolutely fantastic. She gave me a tanning program that suited me Helped me pick out a suitable lotion that would work best for me. She was just really nice and cordial all the way through very rare in customer service theses days. I have dealt with several of the employees there and each one is professional from top to bottom very helpful very kind. Thanks to all of them!
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June 2021 by Diane Craig
Great customer service
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February 2021 by Ahh L.
Bad service they closed due to covid and refused to give e back the 2 months of tanning I paid for. Once open stared charging my card without notifying me they open back up, now bad weather conditions they were closed 3 days and will not pro rate My next bill
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January 2021 by Tanisha Conley
Clean friendly employees
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June 2020 by Kim Gwinn
4th and slide salon is the best I town, I say t by is because of the staff there, they are so friendly and helpful. the salon is always clean.... thank you
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May 2020 by Christy Reyes
Amazing place to tan. The manger at this location is awesome as well as all the girls that work here!
