-
January 2025 by Omar Perez
Jewelry is fake !!!! My sister had a ring that started to peel off, when she came to report it, they claimed it was because she wore it to much, now how the hell are we supposed to wear it then. Fake
Edit- they told me to call when I did they hanged up on me, they won’t resolve anything
-
November 2024 by Irma Garcia
Some of the most disrespectful workers. The girl in the first picture was just standing in front of us and never asked if we needed help. But as soon as a man walked in she jumps to help him. Took my daughter in there to get a charm for her bracelet.. She just had a handsome baby boy. I’m guessing the lady in the second picture is the manager and she was no better.
-
September 2024 by Henry Vaughn
Great service got everything i need from me and my wife will definitely shop here again !!
-
September 2024 by Connor Syrus
Chloe was very helpful, she helped me find the perfect gift for my mom, and I also got the free bracelet from the event which was great surprise!
-
September 2024 by Diana Myers
The workers have no idea what they’re talking about. I spent a whole week trying to get a tennis bracelet and a free bracelet from the promotion they are doing. I waited four days to receive a 10% discount because the girl told me I can use that discount as well as the promotion. I got the discount only to find out that the website deleted my free bracelet because I cannot combine promotions. I cannot cancel my order. I was going to return it in store and order it again without the discount so I could get the free bracelet, but now they’re out of stock of my size of the free bracelet. They didn’t have my size in store either which is why I had to do this online. When I called customer service they did nothing about the miscommunication. You would think that after so much trouble a company this big could’ve at least offered to give me the free bracelet with the 10% discount. I will NEVER buy from this brand again.
-
September 2024 by Arturo Rodriguez
The worst customer service experience, they are rude and look like they are receiving a commission with all discounts that they reject,
-
September 2024 by Andrew Neusch
Kaileigh was a great help and a lovely person! Would come back again, couldn’t recommend Kaileigh enough.
-
August 2024 by Elizabeth Gonzales
Everyone was super friendly and helpful, very informative. I will definitely be shopping here again for my jewelry. :)
-
July 2024 by Becky Gonzalez
Cheyenne was so patient and informative! She took the time to show us different collections and options for our daughter's Quinceañera jewelry! I would 100% recommend going in and asking any questions. They have beautiful jewelry to fit any budget!
-
May 2024 by ruben champion
Cheyenne was really helpful and patient. Took the time to put a set together and when I decided to go a different route she was more than willing to help me put a whole other set together. She was honest with her opinions on things will definitely be back and have her help me again. Thanks Cheyenne.
-
May 2024 by Laura Guillen
Customer service has been horrible!
-
April 2024 by Pam Smith
I had Erica help me pick out a gift for my daughter and she did an amazing job suggesting item's that I could not decide on there were so many wonderful options she helped me pick the right one that fit my daughters personality a bracelet and a charm. Thank you so much Erica.
-
January 2024 by Cathy Dixon
Beautiful products
-
July 2023 by Alyssa Castillo
Kaylee was very helpful and very nice
-
July 2023 by Erika Medina
Kaylee the store manager was a huge help and very patient with my indecisive friend lol. She helped us a lot and was very nice.
