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November 2024 by Hurricane806
I went in for cat food and noticed the bird cages were very dirty and their water was dirty. I also noticed the ferrets were sleeping in a dirty cage filled with poo ? every where and it was real cold in the store. This pet store should be ashamed, and the workers and the managers should be replaced and fired. How sad and terrible if you can't do your job don't work at a pet store or sale pets. I think the workers should drink dirty water and sleep in poo ?!!!!!
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November 2024 by teresa Smith
Bought shrimp, guppies and neon tetra here. The staff was very nice and efficient at catching them
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November 2024 by Dave K
Great place to takes your furry friends and hang out, or just to take a bath and clean up. Kinder friendly staff plus manager he will help you find what you need for your pets.
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October 2024 by Jerre Ybarra
They are kind every time i go in.
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September 2024 by sydney stokes
This location is our favorite store to go to for our fish tank needs ! Also Michael is always happy help to us with a smile on his face and was very knowledgeable. He helps answer all my questions and never makes me feel rushed unlike other pet stores.
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September 2024 by Patsy Hogan
The folks at this location are very friendly and very knowledgeable about pets and pet supplies. I am always greeted with a smile and a "Good morning or afternoon ". This location is always quick to assist me with any questions I may have. They are also quick to get my purchases checked out. I travel back and forth to McKinney Texas but I always do my pet supply shopping at this location due to their friendliness.
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September 2024 by Lovesdogsandcats
I am a very happy customer of Pet Supplies Plus. The associates are helpful and always easily available to help. I never have to wander around the store, hoping for help.
I appreciate the mailings that offer coupons and the emails that inform me of sale items and offer discounts to those customers who are signed up for emails.
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September 2024 by Nita Wallace
Everyone was very helpful with me trying to find a harness to fit my our pup. Thanks for always going above the rest.
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August 2024 by F. Gerner
Staff Extremely helpful. Great place to wash your pets. Fantastic variety of pet supplies at a fairly reasonable price.
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August 2024 by Hannah Williams
We love using Pet Supply Plus on 82nd due to the friendliness and knowledge of the staff. Eduardo is amazing and extremely helpful each time we go in. We appreciate his hard work, dedication, and love with his customer service!
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August 2024 by Shirl Culp
Love them. Best in lubbock. Great customer service . Lucas cut my puppy dixie nails and was terrific!!!
Sarah remembered us from the previous time and again was terrific!!! Helping out with products...carrying out in addition to Helping print name tag . Of course we used the bath wash and it was very clean. Main manager sorry I forgot his name but was also very helpful and informative on the phone when I called earlier. We will only go here. Best In Lubbock. Thank you ?
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August 2024 by Cat Scott
the employees are always wonderful and the dog washing bay is amazing! great selection of food and treats too. my dog has a nut allergy and they have a whole binder with a list of ingredients for the baked treats.
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July 2024 by Sol Schur
Very good and informative store provide plenty services very patient. Lucas was very helpful and pleasant to us.
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July 2024 by David Keeling
This place is great and the people make it even better! Eduardo helped us. This guy knows his stuff when it comes to pets & food. plus, it's a very nice store. Everyone has notch customer service. Don't waste your time anywhere else. I would highly recommend it.
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July 2024 by Patsy Gaytan
I had excellent service and discounts on products for my fur baby. I will for sure be going back again and again.
