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March 2025 by Tiffany
I bought bras thinking I was getting a good deal. I tried to return two bras I bought but ended up getting told I couldn’t return them, they are a final sale. I said I didn’t know that. There is literally no sign saying out loud you cannot return undergarments. A manager I am assuming said right here it says you can’t return bras. She showed me a stand up sign holder that was backwards and said right here it says. I said where it’s blank. She turned it around and she said right here. The cashier didn’t say a word about the final sale policy to me when I bought the bras otherwise I wouldn’t have bought them. The sizing on the bras is inaccurate as well. Customer service and the return policy is complete trash. There should be a sign specifically saying undergarments are a final sale where you sell your bras and at checkout. No wonder I stopped shopping here at Rainbow years ago and now I won’t ever shop there again.
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November 2024 by Brittany Holloway
Sizes aren't accurate for the women's clothes.
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October 2024 by Pricilla Ramirez
Customer service sucks honestly cashiers very bad attitude other workers on the phone putting there business out there 😂😂
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September 2024 by kari reasor
No dressing rooms. What's the point?
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May 2024 by Jo Ashley
Didn't go there
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January 2024 by Victory Ochoa
So much to look at and prices are so low..I spent 1hr or so kids,woman plus sz ..Awesome place def a place to put on list to check out
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October 2023 by Bayron Alexander Boquin
It's a really good place in every way.
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April 2023 by Dawn Andrews
I love Rainbow. They have some nice things especially on their clearance racks.
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November 2022 by Abel Mata
Super nice employees & great prices
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July 2022 by Ella White
Friendly and quick
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July 2022 by Bat Elfs
It's closed
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June 2022 by Vero B
I don't know why the dressing rooms are closed. Every department store in lubbock has theirs open, why not here. I don't like having to take them home, trying them on, then have to go all the way back if they don't fit right. The prices I do like though.
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June 2022 by lajuane davis
This location is never open. Even though the door says they open at 10, the sales associates will take their time opening the store. Been waiting for five mins.
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April 2022 by King of the cats
It's closed
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February 2022 by Daphne Marie
Can't even try on clothes so I had to leave with nothing.
