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February 2024 by Caleb Kawaja
They are always quick to respond with any questions and easy to work with
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February 2024 by Charles Williamson
Fantastic property management company. They take care of all of my property needs and make it very worry free!
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February 2024 by David Brock
Wonderful people to work with. Very responsive to questions and take excellent care of renters and property owners
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February 2024 by Than Nguyen
Real Property is a good company and you can trust it!
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February 2024 by Jim Wagoner
All maintenance requests handled quickly and efficiently.
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February 2024 by Suezette Bonilla
Once upon a time I was looking for a property manager for my home and my neighbor recommended me to RPM and after woking with them I would highly recommend them to anyone I know. The process is super easy, J means business and is very professional and completely fair to both sides of renting, and I've had issues come up that are communicated upfront and handled effectively and immediately. I'm very happy I took the leap of faith to trust RPM and would again recommend them to anyone I know.
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September 2023 by Gwen Bob
Best rental company in Lubbock! I have been renting with them for two years now. Great communication, quick attention to maintenance requests, lovely and helpful people in the office. I recommend them to everyone who asks!
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August 2023 by Hey You
I’ve been renting from RPM for about 2.5 years now and they’ve been the best leasing agency I’ve worked with. Although the house I’m in is a fairly older house, they are always on top of maintenance requests and making sure we are taken care of. So far so good! I can’t recommend them enough!
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August 2023 by Martin Givens
responds back to all messages in a timely manner, finding a resident in a timely manner, taking care of lose end on my part to get my home ready for occupancy.
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June 2023 by Brad Guevara
I have a property in Lubbock, Texas that was being managed by another property management company for 5 months. They were unable to find me a renter and they had very bad communication skills. I had a renter for one month in my property and didn’t even know it. Since then I switched to Real Property Services and I now know what is going on with my property. J. Hiler keeps me informed and updates all my statements to reflect the activities of my property. This was the best change that I made to have J. Hiler of Real Property Services manage my investment property!
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June 2023 by Deb Aquino
As a new rental property owner, I highly recommend RPMS company. I have had a pretty bad experience with my previous management, and I am so happy I choose to work with J. Hiler. He made the transition run smoothly, and they had a qualified tenant within 2 weeks. I also love their weekly status reports on your property that shows stats on how many leads, showing, upcoming showing, etc. If anyone is looking for a great property management company that will take good care of your property needs, I highly recommend Real Property Management Services. Thanks so much guys for all your help!
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June 2023 by Ron L.
do not use these folks !long response time rude employeeswill not show propertiesthey send you out on a tourand take weeks to approve youand cancel your application immediately if you dont send money in 24 hoursand you have to agree to a background check just to have them email you the lock box codehorrible company!i wish i read the reviews before i started their process
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June 2023 by Google user
I have a property in Lubbock, Texas that was being managed by another property management company for 5 months. They were unable to find me a renter and they had very bad communication skills. I had a renter for one month in my property and didn’t even know it. Since then I switched to Real Property Services and I now know what is going on with my property. J. Hiler keeps me informed and updates all my statements to reflect the activities of my property. This was the best change that I made to have J. Hiler of Real Property Services manage my investment property!
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May 2023 by Kara B.
Horrible. Landlords didn't care about me as a tenant at all. Horrible mice AND RAT infestation that they refused to fix. Claimed the garage was "as is" -- which it was, but when it became a problem (mice burrowed through the rotted wood on the side of the garage), they wouldn't fix it. Accused me of being a tenant that just "wanted out of my lease" when I claimed it was unfit for me and my family to live in. Have pictures and everything to prove it. Just awful customer service. Maintenance tech treated me like an idiot too, and the thing is, I'm not! That's why when I took them to court they lost.DO NOT RECOMMEND - literally go anywhere else!!!!!!! You'll be grateful that you didn't rent with them.
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May 2023 by Char Howell
Easy process for viewing. We took as much time as needed but would have been nice to have someone physically on the premises so we could ask questions.
