-
March 2024 by Charles Green
Was not impressed with the day care. The cages were full of old leaves. Not cleaned out. The dogs were all out into a small enclosure and let out so often. The grooming was good.
-
March 2024 by Tami Jones
Morgan is a wonderful groomer. She is very kind with our Ellie girl. She always looks great when we pick her up. I would highly recommend her.
-
March 2024 by Donna Giovannetti
We love Regal Pet Resort! We have taken our dogs there for summer vacations and weekend trips - they love it! We have a new rescue who needs playtime - we are taking him to Regal for doggie daycare. He can't wait to get out of the car when we get there!
-
February 2024 by Shanda J.
Great place to leave your dog and feel completely safe. I get my dogged groomed here, he does daycare, and has stayed here overnight when I have to leave town. I know when he is here he is having a lot of fun and being loved on as well! I do not have to worry about him one bit while I am away. The staff of very friendly and accommodating! Love, Love, Love!
-
February 2024 by Jenna tolls
This establishment, particularly the owner, exhibits a blatant disregard for the well-being of your dogs. It resembles a prison more than a pet hotel. Take a thorough tour of this facility, compare it with others in Lubbock, and base your decision on that stark contrast.
-
February 2024 by Cassiopeia Roberson-Mull
Amy is the absolute dog groomer at this facility, her detail and care of my working Border Collie is unsurpassed by anyone I know. Her dog breed knowledge and level of care is outstanding and I will continue to go here while she works there.
-
December 2023 by Lauren Leake
Always a wonderful experience. My pups are safe and happy here!
-
October 2023 by Nick B (PanTX1)
We have taken our dogs here many times to be boarded (and groomed) while out of town, and were so pleased to see their large room (not crate) and private dog door so they can go outside in their private fenced area (everything was very clean). They even let us board our little chihuahuas stay with our big (and protective) lab-mix. The grooming was perfect, our dogs seemed very happy and well treated, and the staff was extremely nice and friendly. Night and day difference from every other boarding place in town, and prices are also very competitive. I Highly recommend Regal Pet Resort!
-
October 2023 by Tiffany Bradley
Dropped our doodle off at 10am and was told 4 hours. We called at 3pm and was told he would be ready within the hour. When we showed up to pick him up, it looked as through he was just beginning to be trimmed. I watch as the groomer yanked on his beard repeatedly to get his face out of her way. She then yanked his hair on his head without care. I was asked not to watch and was then told it was my fault it was taking so long. Then was told the groomer had a hurt dog before ours to tend to so she got started late. I would not recommend their services to anyone who loves their furr babies.
-
July 2023 by Keri Mendoza
Nice facility and staff...however, Treat Your Dogs for Fleas before boarding!!!! I would still use them again, but I missed this important step and have been battling a flea infestation at our house for over a month.
-
July 2023 by S A
My shibas love it here. My older pup stayed for the first time at age 12 and did really well.
-
June 2023 by Reagan Smyer
The only place I trust to take my dog! The staff is incredible and patient. I love this place!
-
May 2023 by Evans Toney
Girlfriend took her dog there for a short stay People working there are very friendly and do a great job.
-
May 2023 by Bill C.
We've used Regal Pet Resource since 2010 or so and they've been fine. Four or five years ago they started collecting a deposit for boarding, which I understand. They shouldn't be penalized simply because their clients are flakes. However, clawing those deposits back when you cancel well in advance of the reservation can be very challenging. They have a 72 hour cancellation policy and both of our cancellations have been at least 13 days in advance. You'd think the refund would be automatic, but you have to email, call, and cajole them multiple times before they'll hand over the deposit. Fool me once, well. Fool me twice... we've promoted ourselves to former customers.
-
March 2023 by Melissa Lopez Kellar
We had never boarded our dogs before and needed them to be taken care of as we were in a situation that nobody could watch them. We looked into Regal, did a walk through and the staff was amazing. They took great care of our babies. One of our girls has severe anxiety and they were very accommodating with her. They sent us pictures everyday and I’m pretty sure our girls were smiling as they were running around playing. We won’t take our girls anywhere else! ?
