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July 2025 by Mark Mulone
Stop The nickel and dime with a stupid parking fee of $3.99 🫤
Simply increase the room rate $4 if you're that desperate.
I'll be staying at the Hilton next trip that's across the street that doesn't charge a parking fee.
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July 2025 by Jared Warrick
Brand new hotel. Nice, clean rooms. Staff was friendly. Good location to nearby venues and restaurants. Recommend BJs for food. A couple mile drive, but worth it. Open when others are closed.
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May 2025 by Donald Cardin
The hotel was okay, but the housekeeping REALLY needs help! Hair, toothpaste, and dust throughout the room, dishes were dirty, and the blinds were busted. Checked in late and woke up the night clerk with a name tag saying Ronald Reagan? Breakfast was limited and poor quality. The location is good, and I always enjoy having a kitchen but probably won't stay here again.
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May 2025 by Alistar Lopez
Very enjoyable. Front desk staff was great, attended to my needs. Housekeeping needs work on their cleanliness but overall great!
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May 2025 by Cody H
Let's start at the beginning. I drove 8 hours to stay at this location for my Godson's baptism. I reserved the room a month out and checked in the day prior stating I would arrive at noon. When I arrived at noon, it took quite a while for the attendant to locate my reservation and when he did he stated it would be an hour before my room was ready. No problem, I had some shopping and errands to run. When I came back 1.5 hours later they stated that it would take an extra 20 minutes for my room to be ready. When I asked why, they stated since I reserved my room a month early AND since I used my points to book that they had given my room away to someone else. I told them that was unacceptable since I had been waiting since noon and they told me that technically I wasn't allowed to check in until 3PM. Fine. I left to spend time with my family and came back slightly after 4:30PM. A different attendant was able to check me in, this is my third time mind you. When my family and I walked into the elevator we were greeted with stains all over the floor and walls. Not a good start. Once we arrived to our room, our door was also covered in stains. Also not a good sign. When we opened the door to our room, it was even worse. The entry way was dirty, the mirrors were stained and smudged, the refrigerator had debris on it, the sink had trash in it, the window to the room was left open with dust flying in, and to top it all off: feces was IN THE TOILET. When I spoke to the team member on staff about the issue, all they said they could do was send me to another room. Not only that, when they said the pool wasn't available I was told to go to another hotel for my kids to swim. Highly unacceptable. I am a Marriott Rewards member and use their credit card to rack up points for my stays. If this is how I can expect to be treated by Marriott and staff, I will discontinue my card services and go to another hotel brand that knows how to treat their customers.
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April 2025 by Erwin Milanes
The room is nice and huge. The coffee they served lacks the taste of aroma. The way they clean the room is really below standard. I reported it to the manager and they re-do the cleaning again. I am disappointed with the room cleaning. The housekeeper did not vacuum the carpet, did not wipe the toilet floor and did not remove the garbage under the kitchen sink. When i brought it to the Manager, the Housekeeping Manager did it by herself and she apologize and she told me that she understand my feelings and frustration. Thank you to the housekeeping manager for re-doing the cleaning of my room as soon as possible.
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April 2025 by Carmen F
We arrived on 04/24. Room looked fine at quick inspection. Dropped off bags and met family. Came back at night. Started to shower, hair in shower! Already unpacked. I cleaned with Clorox wipes I brought on trip. Too late to change rooms. Next day told man at desk and showed pictures. Asked for more toilet paper since only left with one used roll to start. Next day while gone, two more rolls showed up. Shower WAS NOT cleaned, left three bottles of shower soap, shampoo and conditioner that belongs attached in shower on bath vanity for some reason. On 04/27, we left to meet family and maid had come into room, attached the bottles that were left while leaving her dirty shoe prints in shower. I had a towel with make up accidentally gotten on it, ON THE FLOOR. We came back at night, saw towel ‘removed’, ‘other’ folded in vanity. Next morning. Pulled out a ‘new’ folded vanity towel, only to find out it WAS THE TOWEL I HAD OUT IN THE FLOOR!! I did not bathe and was freaked out we were originally bathing with previous peoples’ old towels. Went down at check out and told nice woman at desk. She apologized and stated she would tell manager of housekeeping. Comfy beds. Young woman at desk quite kind. But will never stay here again.
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April 2024 by Deb Hall
I normally come to this hotel on my business trip because I like the location and hotel. But my recent visit showed they are becoming lacks on the cleanliness. The outside of the hotel had a bunch of trash in the corner and the rugs and hallways looked like they haven’t been vacuumed in awhile.
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April 2024 by David Garza
remote control dead batteries , lamp next to bed left side no light bulb...this time experience not happy with results.
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February 2024 by Brennon_ Bidwell
Kelsey was a huge help this evening! Highly recommend this location solely on customer service; truly 5 stars!
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January 2024 by Teresa Cirvello
This hotel is awful! We reserved for 3 nights and checked out after the first night because the room was filthy. The shower had pubic hairs all over and the drain didn’t work, the floor was filthy, the mattress was caved in, and the heater sounded like a helicopter landing every time it turned on. We tried to resolve this with the hotel and Expedia and neither of them were willing to help us. The two things a hotel should provide include a comfortable bed and a decent shower and they failed both
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November 2023 by kenneth oh
Place itself was fine but housekeeping was not. I’ve been here for 3 weeks plus now, asked for service twice, both times all sheets weren’t changed,table and bathroom counter tops not cleaned, room wasn’t vacuumed.And one time my door was left propped open all day when I got back 8:00pm.Luckily, nothing was stolen but That could have ended really bad as I had few expensive electronics and golf clubs in the room.
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October 2023 by Armando Lopez
The rooms and available spaces are very nice. The staff is usually ok, but I never experience nothing out of the ordinary. The worst part about staying here once a month is the breakfast by far! The selection is minimal and it’s always the same thing. The rooms are modern and clean and there’s plenty of parking spaces. The WIFI is terrible!Rooms: Great space, clean and well designedNoteworthy details: Terrible breakfast, even worse WIFI
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October 2023 by Kristen Pearless
The front desk ladies are wonderful.Rooms are super clean and spacious.
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September 2023 by Cynthia P
September 2023 Update:Large, reasonably clean room. Comfortable bed. Not enough light. Good USB and outlet placement. Small kitchenette. No ice maker. Good internet. Typical, if somewhat limited hotel breakfast. Housekeeping only if you stay for 3 days or more although you can request fresh towels and lines. Indifferent staff.Previous:We had a large king room with full kitchen (no oven). No ice maker in the fridge but one just down the hall. Multiple washers and dryers. Complimentary breakfast that is a bit less than most. However, the Texas shaped waffles is cute. Chilly, but good pool. Excellent outlet placement. OK lighting. I found too many places the housekeeper had missed in cleaning to be comfortable with the cleanliness of the hotel.
