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January 2024 by Texas
Rude employees walked in and walked out never will return
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December 2023 by Robin Hyman
Great customer service
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December 2023 by Donnie Brasher
I’ve been shopping all morning having fun, but went in on Black Friday to shop for my granddaughters and encountered the rudest salesperson I’ve dealt with in a long while. Savannah wouldn’t check the price of a pair of pants, didn’t want to answer sales questions, and never cracked a smile. If the store was called Rude21, then she would be highly qualified to work there. This was the first store I left without buying a thing today.
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November 2023 by Turtlerik
Wife loves it here. It makes her happy. I'm happy when she's happy. Happy wife, happy life.
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September 2023 by Linda Marie Chavez
This was my first time shopping at a Rue21. My daughter and I had a blast! Shelby and Patrick have amazing customer service skills. They were so helpful and we made them laugh as we were trying on silly sunglasses.
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April 2023 by DJ Gonzales
Granddaughter found some great clothes
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August 2022 by Sakiaha Blackwell
Everything there was so cute and chill
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July 2022 by megan griffith
Worked there for a minute and was let go due to me needing to get my wisdom teeth removed and needed time to recover. Was told by the store and district manager that I had put in my two weeks, which I never did. I informed both parties that as a college student with lease that’s about to end in July and another that starts in August, I would need to move back home, Austin. Never did they ask if I was willing to work at a rue21 store in the Austin area that I could transfer to, but instead the store manager kept telling me I could stay and live at her house, which is completely unprofessional and uncomfortable for a 30 year old to be asking a 19 if they want to live with them. Favorite part is when she wouldn’t take no for an answer and had to lie and say my parents weren’t ok with me living with her. Honestly just go to any of the other rue21 in the area of Midland or Odessa, even Hobbs or Clovis would be better.
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June 2022 by Megan G.
If you really need somewhere to shop just go to Ross, it's only a few stores down and cheaper with less hanging threads. I worked at rue21 for awhile and overall I cannot support this company anymore. I was let go because I needed time off for my wisdom teeth removal, not to mention I was only working part time, but would constantly be working 35 hour weeks. Can't stand the greedy managers and company. Just go elsewhere.
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June 2022 by Stefanie Hoeffner
As soon as I walked into the store they played a plus size advertisement. I didn't really feel welcome. I bought two shirts
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November 2021 by Angela Farmer
The kids love this place
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August 2021 by Derrick Whitfield
Great store.. great customer service. Love the clothes an the great deal keep it up Rue 21
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April 2021 by Josie Silva
Alright for young kids
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March 2021 by ItsMs2u “Moe”
I was met with a friendly greeting at the door. Aushanti was most helpful she helped me find jeans that best fit my body type. I left this store happy with my purchase and all the helpful and friendly staff.
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March 2021 by Tabitha Martinez
Love it! Something for everyone and the peeps that work there are super helpful and sweet!
