Rush Truck Centers – Lubbock provides sales, parts, and service for trucks and buses, including new and used Peterbilt trucks. The service department is frequently praised as the best, known for fantastic, efficient service and a respectful, courteous team that takes very good care of customers. Clients report amazing service with great communication, often through daily texting, and appreciate getting repairs done faster than estimated. The staff is described as awesome, knowledgeable, polite, efficient, and helpful, bending over backwards to assist. Many highlight the team's ability to diagnose and resolve complex issues, with technicians taking time to explain problems. This results in highly satisfied customers who feel the experience is a pleasure and readily give their highest recommendation, ensuring they return for future service needs.
The service center took very good care of me, with a warranty issue. Jay and his team were awesome! Zach the one working on the truck was very knowledgeable and polite, along with being very efficient. Julie in the service was a great help as well! So hats off to Mr jay ross team
November 2023
Very friendly staff, easy to get to and get out of with a tractor trailer
March 2023
It's where I go and get my weight tickets and fuel.
