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January 2024 by Bobby Marquez
My experience will continue as our business relies on their vehicles
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April 2023 by Mark Johnson
I don't know the name of the young man that helped me today but he rocked it. I had a really bad problem that he diagnosed and fixed. Two trips for parts. Out in one day. I drive for Kuhn. Everyone did a great job from the phone to the fuel island.
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November 2022 by Joe Macias (breakdownjoe)
These guys really are great people to work with they are fast kind a and resolve any issues you ua e very fast
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August 2022 by Chris
I moved to Texas and hired this company the quoted us then when they came to pick up our stuff they added an extra thousand to the quote then when they showed up 2 days later then when they said they would they showed up with my bed damaged and wet. Your better off going anyone else if not just do it yourself
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June 2022 by Smart One
TRASH!!!!!!! TRASH!!!!! TRASH!!! HERE IN LUBBOCK, TX ANYWAY A BUNCH OF LAZY TRADE SCHOOL MECHANICS THAT DONT KNOW HOW TO FIX NOTHING .TURN OF LIGHTS WITH OUT FIXING THE PROBLEM. RENT AT YOUR ON RISK!! Lied on me and tried to get me fired but I quit on the company I worked for cause they where TRASH also..
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May 2022 by C H
The worst and I mean the worst customer service!!!Nobody answers the phone here not even the Amarillo location.
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October 2021 by Sunnatilla Fozilxojayev
never pickup the phone
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June 2021 by Tough Guys
thank you Ezra for the quality trucks and coming through for us when we need trucks last minute. Appreciate your willingness to always help!!!!
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June 2021 by Trish Sanchez
Always came through when i needed a truck last minute. great pricing and quality trucks. Thanks ezra
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May 2021 by Frank Ortiz
Enjoy using Ryder to rent moving trucks have a great experience only problem is if Ezra is not working it’s hard to get someone to answer the phones and schedule a pick up for a rental
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April 2021 by John Bradshaw
We have rented several times with Ryder in Lubbock and their customer service has been great! Ezra has always given 100% to serve us. He communicates well with us and has always worked hard to get us the truck we need, when we need it. We have also worked with Shadi who has given us the same great service.Their trucks have always been clean & ready to go. Once when we had an issue they immediately got it fixed.I would recommend them to anyone.
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July 2020 by Billy Lancaster
Horrible service. Took 30 minutes to get someone to come out and fuel. Then when I asked for 2 separate tickets for truck and reefer the gentleman said that it would just double the time. I have been here for 30 minutes might just do the right thing. He suggested that I go by a center that is a different division than me to get fuel. We have a contract with Ryder to fuel at Ryder. Ryders seem to not care so much about customer service and have no problems telling customers that they don't care about them.
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June 2020 by Koby Amsalem
Shadi and her team are absolutely amazing! Exceptional customer service!
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March 2020 by John Gonzales
Good mechanics
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December 2019 by Justin Daniel
I have rented one and now 2 trucks from the guys for extended time frames and they are really great to work with.
