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February 2024 by Lubbock Branch Branch
NUMBER IS DISCONNECTED
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December 2023 by Randy Haire
Very good and honest service
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December 2023 by Jeannie Wurtzler
You get good honest service. No trying to get more from you NY doing work that doesn't need yo be done. Pep boys and the mechanic they recommended were going to tear my car apart piece by piece till they found what was wrong. Charging me exorbitant prices all along the way. Shephard found the problem and fixed their work at a reasonable price since the other mechanic tried to ruin my car by leaving the a/c lines open to the air. Shepard replaced the lines and made sure they did not have dust or dirt in the lines which could cause other problems. They were the greatest and are my go to for all mechanical concerns.
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October 2023 by jessica silva
Stay AWAY from this place. Paid for repairs that didn't even last a mile from driving away. Took vehicle back, after they implied I was lying. They said they would fix it. Left it there a month, not a single call back from them for an update, I kept calling to get an expected date for vehicle to be ready all I got was runaround. They only had excuses, like the part is not in, this takes time, it will be ready, we had a wedding, wrong part came in, defective part. No Money was returned. Nothing was fixed. Stay Away! This has been the worst place I have ever been to. Do not rely on them.
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October 2023 by Shawn Smody
Nice friendly guys
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September 2023 by Theresa Branch
Very helpful guys there
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September 2023 by Jennifer Easter
Great customer service!! Highly recommend!!
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September 2023 by george vega
Ben and guys were awesome!! THANK YOU!!!
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September 2023 by None Yabizness
Charge to much.
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September 2023 by Guadalupe Sanchez
I feel like they really don't want to be bothered
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September 2023 by Robert Raymond
Quick n good service. Even gave us a ride...both ways!
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September 2023 by Martha Tenney
Worst mechanic ever!!! Had my son's truck for over a month. Was unable to fix anything . Screwed up a new carburetor and ordered another new one. Still unable to fix truck properly. Charged over 1000.00 and still had my son drive away knowing it was idling high and states a motor mount was compromised . Why didn't he even suggest to fix that??? Knew things were compromised but didn't care to make sure everything good before he released vehicle. Bad communicator. Didn't call when he said he would.No customer service, no concern except for money.Hope nobody goes there because will probably be in compromised vehicle.Definitely going somewhere else to have vehicle rechecked.
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September 2023 by cliff rogers
These guys are amazing! Fastest friendliest and most knowledgeable service I have ever received they even gave me a ride home and a ride back to the shop to pick up my car. I’ll never use anyone else.Service: Auto maintenance
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August 2023 by Terri Jackson
BLESSING!!!! Ithink he is the owner. But needless to say he saved me on my brakes! I will never go anywhere else!
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August 2023 by Karen Badamo
Thank you Ben and Cody. Was able to have a ride to home to do what needs to be done.will tell others how good you are
