Shift Automotive Group, a used car dealership in Lubbock, Texas, is dedicated to providing an exceptional buying experience for its customers. The sales staff are knowledgeable and helpful, guiding customers to find the right car at the right price. Financing is available for all credit situations, making it easier for customers to secure their dream vehicle. Customers have consistently praised the exceptional customer service they have received from Shift Automotive Group. Leticia, a sales representative, was praised for getting a customer's son into a nice, clean, and dependable pickup truck at a very reasonable price. The overall car-buying process was described as the "absolute smoothest" experience the customer had ever had. Customers have also highlighted the kind and courteous nature of the Shift Automotive Group team, making them feel right at home. The co-owner, Derek Beard, was commended for his efficiency and smoothness in handling the paperwork. Repeat customers have expressed their satisfaction, stating that Shift Automotive Group is the "best out there" and that the team truly cares about their customers' needs. Even for customers who may feel apprehensive, such as a female customer who went to buy a cash car, the Shift Automotive Group team, particularly David, went above and beyond to ensure a positive experience. The customer felt blessed and highly recommended the dealership.
Best place to go in town! Elizabeth and Bryce did absolutely everything to get me into my dream car! I go back on a regular basis just to tell them hi and let them know how much I appreciate them. I definitely recommend!
July 2026
Manny & Bryce helped me out purchase a vehicle very great customer service
June 2026
Great people, very nice, and I feel like I got a great deal. As someone who has never bought from a dealer before, Bryce at Shift made this a seamless experience. 10/10, would buy from here again.
