Soma is a lingerie store known for its helpful staff and comfortable products. Customers have shared mixed experiences regarding fitting and product satisfaction. While some found the bras they purchased did not fit as expected, others praised the comfort of specific styles, like the Light Lift bra, and said they would not return to padded bras. The customer service stands out, with several reviews highlighting the assistance provided by staff members, particularly naming individuals like Rayleigh and Kennedy. Many customers appreciated the attentive and friendly service, feeling listened to and supported in finding the right fit. Overall, Soma is recommended for its welcoming atmosphere and dedicated employees, making it a suitable choice for those in search of lingerie.