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March 2024 by Quintin Pennells
50 cents to fix a drink you guys messed up ?
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September 2023 by Siva Padmaja
I ordered an fruit flavored lemonade and it's really good and refreshing enjoyed it ??
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May 2023 by leo reyes
I recently visited the Honors Hall Starbucks and I must say, I was thoroughly disappointed with the service and quality of my drinks. The experience left me feeling frustrated and unsatisfied, and I feel compelled to share my experience through this review.Firstly, I ordered a Tall Strawberry Açaí Refresher without ice, and I was informed that there would be some room in the cup due to the absence of ice. However, when I received the drink, it was noticeably less than what I was told. Not only that, but the drink seemed poorly prepared, as it was evident that it had not been shaken properly. Additionally, to my dismay, it completely lacked the strawberry pieces that are supposed to be an integral part of the beverage. This lack of attention to detail and disregard for the standard recipe was highly disappointing.To make matters worse, on another occasion, I simply asked for a larger-sized Venti or Trenta water. However, I was informed that they could only provide me with a tall-sized cup. Fine, I thought, I'll just take four tall waters then. But the girl at the register had a visibly annoyed look on her face, which already created a negative atmosphere. As if that wasn't enough, when passing the cups to her coworker, she made a rude comment in a condescending manner, saying, "They're all waters." This kind of behavior is unacceptable and reflects poorly on the professionalism of the staff.As a customer, I expect a certain level of service and quality when visiting a Starbucks location, and unfortunately, the Honors Hall Starbucks failed to meet those expectations. The lack of attention to detail in preparing my drink and the rude and dismissive behavior of the staff left me with a sour taste in my mouth, both figuratively and literally.I hope that Starbucks management takes this review seriously and addresses the issues at the Honors Hall location. Customers should be treated with respect and receive the products they order, prepared with care and adherence to the standard recipe. I sincerely hope that my experience was an anomaly and that future customers will have a more pleasant visit.
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May 2023 by Allison Lively
Everytime I am there, there is no coffee. I order black coffee and I can never get it.
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February 2023 by Gavin Taggart
If they’re not out of food, they’re out of coffee beans, milk, and any possible liquid product. If they’re not out of coffee, they’re out of any product with the word “calorie” associated with it. Please fix your supply chain.
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September 2022 by Mikaela D'Onofrio-Cantu
Very nice people and excellent drinks.
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May 2022 by Neely Cross
Starbucks in the TTU SUB building.-Drink was too sweet, sticky, and overflowing into my hands. My frappe didn’t have whipped cream and the employee no longer had time to fix it for me.-Customer service needs some work…
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January 2022 by alfredo ramirez
Closes way earlier then shown on website.
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January 2022 by Ethan K.
Great service and great coffee! I didn't have to wait in a super long line at all, and my coffee was so good. They stay open late which is great for long study days.Love our campus Starbucks! Guns up
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September 2021 by Alexandria Prather
This location is often very busy, however, the employees make the lines move quickly. Everyone is super nice.
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September 2021 by Rafay 2002
Absolutely the worst Starbucks I’ve been to. You have to be really talented to screw up a iced caramel macchiato especially when it only tastes like old milk and that's the only taste in the entire drink. If I could id give this location 0 stars
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July 2021 by Amigo Kandu
On the campus of Texas Tech Univ, Lubbock, TexasNice Starbucks inside Honors Hall Building, look for Mermaid on northwest corner of building.The hours needed updating.Group tables & chairs outside.Sitting areas inside.
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April 2021 by Neal Bernard
Good coffee.
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April 2021 by Wazi Tawsif
Starbucks that take dining bucks.
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March 2021 by Catie Bowie
The girl that took my order today was one of the rudest people I’ve ever encountered at this location. She was also rude to everyone behind me in line.
